1. Introduction: Software Within the Information Society. PART I: THE SOCIAL AND ORGANIZATIONAL CONTEXT. 2. Organization and Business Context. 3. Economic and Social Context. 4. Ethics, Codes and Standards. 5. Software and the Law. PART II: PROCESSES FOR ACQUIRING AND EVOLVING SOFTWARE. 6. Software Acquisition. 7. Software Activities. 8. Software Processes. 9. Maintaining and Evolving Software. PART III: MANAGING SOFTWARE PROCESSES. 10. Managing Resources. 11. Managing Work-Products and Digital Assets. 12. Managing Quality. 13. Managing Uncertainty and Risk. 14. Conclusion: The Way Forward. Appendix A: Modelling Notations. Appendix B: Measurement Theory. Glossary. Index.