Biographical note

Pawan Kumar is working as full Professor in the Department of Marketing at Mittal School of Business, Lovely Professional University, Punjab, India. He has 15 years of experience in business academic research. His areas of interest in research include entrepreneurship, marketing, e-commerce, consumer behaviour, social media, technology innovation etc. He is an avid researcher. He is active in Ph.D research supervision and has good number of publications in Q1 and Q2 Journals to his credit in various research papers published Scopus indexed journals namely: The TQM Journal from Emerald, Visions: Journal of Business Perspectives from Sage, International Journal of Business and Globalization, International Journal of Business Information Systems from Inderscience and other national/international journals of repute.

Rajesh Verma is Sr. Dean & Professor of Strategy at Mittal School of Business, LPU, Punjab. His research & teaching interests entails areas like Business Models, Market Orientation & Political Marketing. He is the recipient of Junior Research Fellowship from University Grant Commission of India and other research grants from bodies like UK-India Education and Research Initiative (UKIERI); European Commission; and Department of Science & Technology (DST), Government of India. He is a Wiley Certified Design Thinking Practitioner and has conducted several training programmes on design thinking, selling skills, changing business models, brand building and customer orientation etc. for corporates like India Oil, Radington etc.

Sumesh Singh Dadwal has 22 years of experience in research, teaching, e-Learning, quality management, and examination assessment in a wide range of business subjects. Currently, Sumesh is working as a Sr. Lecturer of Strategy and Course Director at LSBU Business School. Before joining LSBU, he worked as Sr. Lecturer, Dissertation Lead, and Programme Leader with Northumbria Universities London campus and also as an associate with London Graduate School and Regent College London (Bucks New University and the University of Bolton, UK). Dr Dawdal has also worked as an associate lecturer with Birkbeck College (UoL), University of West London, Plymouth University (GSM, London), Uni of Roehampton UK, and also worked as a Sr. lecturer and Programme Leader (MBA) at Glyndwr University London. Sumesh has hands-on experience in managing departments and in supporting the implementation of effective quality management systems. Previously, Dr Dawdal has also worked with QAA, UK, He has designed, developed, and supported for validation and review of the various programme. He has published in journals and books.