Artificial intelligence (AI) has driven businesses to adopt new
business practices rapidly, enhance product development and services,
has helped to power AI-based market intelligence and customer
insights, and improve customer relationship management. This timely
book addresses the use of AI in marketing. This book also explores the
dark side of AI in marketing management and discusses ethics and
transparency of automated decision-making in AI applications, data
privacy, cyber security issues, and biases in various facets of
marketing. Emerging applications of AI such as DeepFakes which use
deep learning technology could increase risks of manipulation and
deception. Hence, apart from leveraging AI capabilities and
advantages, the book cautions the need for prevention strategies to
deal with potential issues that could arise from the adoption of AI in
marketing management. This book will provide practical insights into
the role of AI in marketing management. It will be a useful reference
for those researching marketing and marketing professionals.
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Produktdetaljer
ISBN
9781000780307
Publisert
2022
Utgave
1. utgave
Utgiver
Vendor
Routledge
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter