This publication examines the difficulties countries encounter when they retain a centralised model of personnel management in the public service, which can cause strained relationships between the key actors involved.

Introduction Common Directions for Change Public Service Personnel Management Delegation of Personnel Responsibilities Different Perspectives on Delegation Options for Change A Blueprint for Success An Overview Appendix A: Distribution of Personnel Management Functions in Canada, Victoria (Australia), Gauteng Province (South Africa), Malta, Mauritius, Trinidad and Tobago, and Singapore Appendix B: Analysis of the Degree of Delegation of Personnel Management Function Appendix C: Facilitating Delegation of Personnel Management through Appropriate Selection Methodologies Appendix D: The Public Service Commissions of the Commonwealth Caribbean: The Constitutional Context Appendix E: List of Participants Further publications from the Management and Training Services Division