<i>‘This publication represents a timely contribution to the field, authored by researchers from diverse disciplinary and cultural perspectives. It nicely integrates emerging topics and critical elements such as technology, social media, and sustainability, that shape consumer decision-making and behaviors. This book stands as an insightful resource for both academics and industry professionals.’</i>

- Cathy Hsu, The Hong Kong Polytechnic University, Hong Kong SAR, China,

<i>‘The </i>Handbook of Tourism and Consumer Behavior<i> provides a great overview and understanding of tourist behavior, especially in the post pandemic context. By focusing on tourist behaviors in the digital era and highlighting responsible and sustainable behaviors across generations and gender, the book is an invaluable resource for students and researchers in this area. I highly recommend reading this book.’</i>

- S. Mostafa Rasoolimanesh, Edith Cowan University, Australia,

This Handbook evaluates cutting-edge research on consumer behavior in the modern day, discussing key areas such as emerging tourism experiences and technology-enabled services.Presenting a comprehensive exploration of how global challenges are reshaping consumer behaviors in tourism, the Handbook investigates the effects of the COVID-19 pandemic alongside key issues such as climate change, aging populations and worldwide geopolitical tensions. Featuring interdisciplinary theoretical and empirical research, chapters examine post-pandemic travel and sustainability in tourism, highlighting a shift in the use of social media and in responsible travel behavior. Looking to the future, the Handbook also investigates wellness and health tourism post-pandemic alongside the concept of virtual reality tourism.The Handbook of Tourism and Consumer Behavior provides insightful research findings that academics in tourism and hospitality will find invaluable when applying consumer behavior to worldwide tourism. Researchers seeking comprehensive material on tourism, marketing, psychology and public health will find the included case studies informative and practical.
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This Handbook evaluates cutting-edge research on consumer behavior in the modern day, discussing key areas such as emerging tourism experiences and technology-enabled services.
Contents Foreword xv Jigang Bao Introduction to the Handbook of Tourism and Consumer Behavior 1 Danni Zheng, Metin Kozak, and Jun Wen PART I CONSUMER BEHAVIOR IN TOURISM: THEORIES, SCOPE, AND DEVELOPMENT 1 Digital nomads: redefining tourism success or complicating destination challenges 12 Anubha, Sarah Hussain, Priyakrushna Mohanty, and Mahender Reddy Gavinolla 2 Industry 4.0 in tourism and cultural heritage and impacts on tourist behavior 21 Fatih Varol, Eren Yalcin, Gamze Temizel, and Merve .ksüz PART II RETHINKING TRAVEL BEHAVIOR AFTER COVID-19 3 Comparing tourist travel behaviour in crises and post-crises 39 María del Pilar Pascual-Fraile, Pilar Talón-Ballestero, and Teresa Villacé-Molinero 4 The role of destination, pandemic prevention, and personal characteristics in post-pandemic outbound travel 52 Yuanyuan Shi, Danni Zheng, and Jiamin Chen 5 Potential of spiritual tourism in providing healing and well-being in the post-COVID era 67 Jinyuan Xia, Salmi Mohd Isa, and Changchun Jiang 6 Re-tourism: changes of tourism in the post-pandemic era 83 Darius Liutikas, Gintarė Pociūtė-Sereikienė, Viktorija Baranauskienė, and Edis Kriaučiūnas PART III EMERGING TOURISM EXPERIENCES, NICHE MARKETS, AND TRAVEL BEHAVIOR 7 Gender differences in esports events, tourism experiences, and behaviors among Gen Z 100 Cenying Huang and Danni Zheng 8 Behavior intention of low-altitude flight tourists based on the TAM-IDT model 114 Yang Guo, Yu Wang, and Yue Lin 9 Competitiveness of traditional Chinese medicine in health tourism 126 Lin Wei, Sha Sha, Long Xin, and Deng Jihang PART IV TOURISTS’ REACTIONS TO TECHNOLOGY-ENABLED SERVICES 10 Consumer behaviour in tourism and hospitality after service robots 145 Ahu Yazıcı-Ayyıldız, Muhammed Baykal, and Erdogan Koc 11 Consumer-perceived ethical issues of service robots in tourism and hospitality 156 Boyu Lin and Woojin Lee 12 Would you embrace virtual reality tourism? The effect of experience quality 168 Danping Liu, Hedan Fang, Shaohua Yang, Shaobo Mou, and Tingting Zhu 13 Differences in servicescape perceptions between customers of different nationalities 180 Canan Aydin and Osman Nuri Özdoğan PART V SOCIAL MEDIA AND DECISION MAKING IN TOURISM 14 Power and the visual consumption of tourist place in the digital age 193 Mohan Li 15 Factors affecting online hotel bookings in Singapore 204 Kuan-Huei Lee, Chloe S. L. Ang, Joyce Y. N. Chua, Kennis Y. L. Ong, Teryn Y. L. Lee and Samuel K. W. Loo 16 Driving force of well-being and tourism memory on eWOM behavior 223 Yedan Fan, Salmi Mohd Isa and Shaohua Yang 17 Social media and decision-making in tourism 236 Lebogang Matholwane Mathole PART VI RESPONSIBLE AND SUSTAINABLE TRAVEL BEHAVIOR: BARRIERS AND IMPLICATIONS 18 Young adults and sustainable travel: on values, social networks and transport systems 246 Nanna Brunnstrøm Jensen, Martin Trandberg Jensen and Anette Therkelsen 19 Barriers to gender-based pro-environmental travel behavior 260 Vorakarn Chalermchaikit and Metin Kozak 20 Sustainable travel behaviour in tourism development 275 Huu Nghia Le Index 291
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Produktdetaljer

ISBN
9781035309795
Publisert
2024-11-22
Utgiver
Vendor
Edward Elgar Publishing Ltd
Høyde
244 mm
Bredde
169 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
318

Biographical note

Edited by Danni Zheng, Associate Professor of Tourism, Department of Tourism, Fudan University, China, Metin Kozak, Professor of Marketing, School of Communication, Kadir Has University, Turkey and Jun Wen, Associate Professor of Tourism, Faculty of Hospitality and Tourism Management, Macau University of Science and Technology, Macau SAR, China