Complaint Management Excellence Creating Customer Loyalty through Service Recovery Cook, Sarah Heftet / 2012 / Engelsk
Building a High Performance Team: Proven techniques for effective team working Cook, Sarah Digital bok / 2013 / Engelsk
Effective Career Development - Advice for establishing an enjoyable career Cook, Sarah Digital bok / 2022 / Engelsk
Leading for Success: Unleash your leadership potential to achieve extraordinary results Cook, Sarah Digital bok / 2013 / Engelsk
The Effective Manager: Management skills for high performance Cook, Sarah Digital bok / 2013 / Engelsk
Leading the Customer Experience Inspirational Service Leadership Cook, Sarah Innbundet / 2015 / Engelsk
Coaching for High Performance: How to develop exceptional results through coaching Cook, Sarah Digital bok / 2013 / Engelsk
Mastering Effective Influencing Skills for Win-Win Outcomes - A practical guide Cook, Sarah Digital bok / 2024 / Engelsk
Customer Care Excellence How to Create an Effective Customer Focus Cook, Sarah Heftet / 2010 / Engelsk
Asian Politics in Development Essays in Honour of Gordon White Benewick Robert Heftet / 2003 / Engelsk
