Problem management is the one IT service management process that tends
to return more benefits more quickly than any of the others. This book
offers practical, real-world guidance on all aspects of implementing
and running an effective problem management function. Offering advice
and recommendations tailored to different types of organisations, it
gives IT practitioners, consultants and managers the tools to add real
value to their businesses.
Les mer
An implementation guide for the real world
Produktdetaljer
ISBN
9781780172439
Publisert
2014
Utgave
1. utgave
Utgiver
Vendor
BCS, The Chartered Institute for IT
Språk
Product language
Engelsk
Format
Product format
Digital bok
Antall sider
190
Forfatter