Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses.
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An implementation guide for the real world

Produktdetaljer

ISBN
9781780172439
Publisert
2014
Utgave
1. utgave
Utgiver
Vendor
BCS, The Chartered Institute for IT
Språk
Product language
Engelsk
Format
Product format
Digital bok
Antall sider
190

Forfatter