Contents: Preface xiv 1 Keys issues in crisis and disaster management and research 1 Bruce Prideaux and David Beirman 2 Theorising organisational resilience in tourism and hospitality studies 21 Girish Prayag 3 Moving the risk perception literature forward to recognize three distinct types of risk perceptions: the tripartite model of travel risk perceptions 32 Chloe Riley, Lori Pennington-Gray and Ashley Schroeder 4 Interpreting qualitative data in tourism crisis research: an interdisciplinary perspective 55 Abrar Faisal 5 A case study of disaster management planning in Indonesia: tourism industry perspectives 68 Devi Roza Kausar, Nancy Stevenson, Dini Rosmalia and Sarojini Imran 6 Tourism crisis response manual developed through a private and public partnership: the Fuji Five Lakes Tourism Federation (FFLTF) 79 Masato Takamatsu 7 The climate crisis: implications for the tourism industry 94 Bruce Prideaux 8 Transition to net zero green house gas emissions: a future crisis event and a future tourism opportunity 112 Bruce Prideaux 9 Deciphering the impact of tourism-related crises in small Pacific island states: challenges and responses 129 Evelyn G. Y. Loh and Marcus L. Stephenson 10 Travel risk perceptions associated with destination reopening during COVID-19 pandemic: an analysis of YouTube comments on the Phuket Sandbox Model 147 Kanapot Kalnaovakul, Prathana Kannaovakun, Pornpisanu Promsivapallop and Bruce Prideaux 11 Response, resilience and recovery in regional tourism destinations: lessons from a regional tourism destination during COVID-19 164 Katharina Dressler and Michelle Thompson 12 The challenge of interim travel bubbles in response to COVID-19 in 2020–21 and progress toward global tourism recovery in 2022 178 David Beirman 13 Digital transformation in the hospitality and tourism sector in Hawaii 192 Cathrine Linnes and Jerome Agrusa 14 COVID-19 pandemic and tourism in emerging economies: lessons from Sri Lanka 204 Kanchana Wickramasinghe and Athula Naranpanawa 15 Turning the Nepal 2015 Gorkha earthquake into a tourism opportunity 221 Bert Van Walbeek 16 Understanding resilience in Australian tourism and hospitality businesses within the context of bushfires and COVID-19 240 Ancy Gamage, Joanne Pyke, Terry De Lacy, VanKhanh Nguyen and Gabrielle Lindsay-Smith 17 Responses to crisis in a mature tourism destination facing diverse shocks and stressors 261 Servio Alvarez, Frida Bahja and Alan Fyall 18 Concepts and strategies required to develop the professional integration of travel and tourism 280 Richard Gordon 19 Tourism Australia: an organisation made for crisis 295 Robert Harding-Smith 20 Digital transformation in the music event sector as a response to crises 309 Francesco Catarsi, Giulio Ronzoni and Cathrine Linnes 21 Government discrimination: “Yellow flagging” the Australasian and global cruise sector during the COVID-19 crisis, 2020–22 324 David Beirman 22 The 2019 Thomas Cook collapse and its implications 339 David Beirman 23 Crisis management, tourism and international boundaries: the case of the US-Mexico border 352 Connor W. Clark and Dallen J. Timothy 24 Social unrest and the collapse of Hong Kong tourism 366 Bob McKercher, Emmanuel Gamor and Hakimeh Nasiri 25 Chinese tourists’ vulnerability to natural hazard events in New Zealand 378 Jo Fountain, Aviva Cui, Stephen Espiner and Nicholas Cradock-Henry

‘This is an important book. The authors are world experts in tourism risk, resilience and recovery. Bruce Prideaux served for more than 20 years in the Australian Army Reserve and he played a role with James Cook University's Centre for Disaster Studies. David Beirman is a founding member of the Consular Consultative Group, which advises the Department of Foreign Affairs and Trade on travel advisories and tourism safety and security issues. Both men have been involved in assisting nations recover from a wide range of disasters and problems that have affected tourism. It's a fine achievement.’