The latter is particularly suitable for KM implementations since it deals with information and knowledge resources at a large scale: much of the work of public authorities deals with the elaboration of data, information and knowledge on citizens, businesses, society, markets, the environment, law, politics, etc.

KM Concepts for Inter-organisation Cooperation.- Distributed Knowledge Repositories for Pan-European Public Services.- An E-service-Based Framework for Inter-administration Cooperation.- Evaluation of Life-Event Portals: Multi-attribute Model and Case Study.- Knowledge Management Requirements and Models for Pan-European Public Administration Service Delivery.- Requirements for KM Systems in Government.- Requirements Engineering for Knowledge Management in eGovernment.- Abort or Retry — A Role for Legal Knowledge Based Systems in Electronic Service Delivery?.- E-knowledge Management in Public Administration: An Agenda for the Future.- Key Success Factors for Electronic Inter-organisational Co-operation between Government Agencies.- Improving Government Activity through KM.- Big Vision, Small Steps: A KM Strategy within a US Agency’s Policy Content Management Environment.- Vigorous Knowledge Management in the Dutch Public Sector.- MPs and KM: How Strict ICT Policy Has Enabled Development of Personalized KM Services in the Parliament of Finland.- Representing Governmental Knowledge.- GovML: A Markup Language for Describing Public Services and Life Events.- Knowledge Management Applied to E-government Services: The Use of an Ontology.- Collaborative Knowledge Management and Ontologies The ONTO-LOGGING Platform.- A Knowledge Engineering Approach to Comparing Legislation.- Innovative Technologies to Support KM.- How Knowledge Management Can Support the IT Security of eGovernment Services.- Knowledge Enhanced E-government Portal.- A Collaborative E-authoring Tool for Knowledge Assets.- Emergent Functions in Intranet Information Management.- KM Tools for Public Administrations.- Knowledge Management in Public Web Call Centres.- Knowledge Management for OrganisationallyMobile Public Employees.- Process-Based Knowledge Management and Modelling in E-government — An Inevitable Combination.- Learning and Personal Development within the Public Sector by a Cognitive Narrative Cultural Approach.- Data Management and AI in E-government.- Optimizing Cooperation in Spatial Planning for eGovernment.- A Knowledge Management Environment for Knowledge Working Communities Fostering Local Development.- Empowering Society through Knowledge Records.- Application of KM Platforms for Internal Operations.- Using Knowledge Management to Improve Transparency in E-voting.- KIWI: Building Innovative Knowledge Management Infrastructure within European Public Administration. The Case of Prefecture of Milan.- Business Process Modelling and Help Systems as Part of KM in E-government.- A Knowledge Management System for E-government Projects and Actors.- E-government Attempts in ESCWA Member Countries.