'Too many are unprepared to handle crisis; still more are ignorant of post-crisis dynamics. This book allows us to understand the issues involved and to choose the appropriate roadmaps in the post-event phase. Do not miss these illuminating case studies: they could - tonight or tomorrow - tip the balance between fiasco and success.' Patrick Lagadec, Director of Research, Ecole Polytechnique, Paris
'This volume laudably focuses on a relatively neglected topic, the specifically political dimensions of crises and disasters. The authors also make a good case that political elites and organizations more than citizens have to be held accountable for their behavior, since they are the locus of pre-crisis policy decisions. Another worthwhile emphasis is on the differential effects of crisis management on politicians and public officials.' E. L. Quarantelli Professor Emeritus, Disaster Research Center, University of Delaware