'A marvelous book, so well-written that it cannot be put down. It covers all you might want to know about British citizenship, from attitudes to behaviour, from participation in politics to what people do about their neighbourhood and about the causes they support. And when one closes the volume on finds that one is, as the authors are, cautiously optimistic.' Professor Jean Blondel, European University Institute and University of Siena
'It is a challenging conclusion to an impressive and important book that should be required reading for everyone in public service, elected and non-elected, wanting to understand how society ticks today.' Public Servant
'Here are findings of real public concern.' The Independent
'… an impressive book that will be widely referenced over the next decade.' Representation