'A perception of a global chaos can be easily formed these days given the volume and diversity of our daily news. This book successfully uncovers some hidden pattern that might explain a number of developments that occurred in the recent past (or in the present) due to the evolving global village. In a well written and organized discussion and careful synthesis of the salient writings in the field, Professor Vigoda-Gadot probes the relationships among bureaucracy, democracy, administrative reforms, and innovation. This book would serve the needs of students and instructors in courses dealing with government, public management, international development, and political thinking. The book is also a necessary reading for practitioners, in developed and developing countries, who wish to hone their skills for dealing with the impression of chaos by refining their frame of reference.' Arie Halachmim, Tennessee State University, USA and Center for Public Administration, Sun Yat Sen University, China 'Vigoda-Gadot offers a path breaking analysis that bears directly on the future of governance and the capacity of governments to deliver a high quality of life worldwide. Addressing the enduring tension of bureaucracy vs. democracy, he develops compelling arguments for their interdependence. Attention to managerial quality and to performance management are necessary elements of rebuilding trust in government. Cross-sectoral collaboration facilitates the complex task of running a nation. Vigoda-Gadot addresses missing pieces of effective governance via an evidence-based strategy for building strong nations. Citizens, elected officials and managers - public and private - need to carefully read and consider his insights. This book is our portal to an optimistic, collaborative future.' Marc Holzer, Rutgers University, USA