Hospitality Experience
Innbundet /
2016
/ Engelsk
Produktdetaljer
ISBN
9781138139619
Publisert
2016-02-01
Utgiver
Vendor
Routledge
Vekt
635 gr
Høyde
246 mm
Bredde
174 mm
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
286
Biographical note
Frans Melissen, Professor of Sustainable Business Models, Academy of Hotel & Facility Management, NHTV Breda University of Applied Sciences, The Netherlands Jean-Pierre van der Rest, Associate Professor of Business Administration at Leiden University, The Netherlands Stan Josephi, Senior Lecturer at the Academy of Hotel & Facility Management, NHTV Breda University of Applied Sciences, The Netherlands Rob Blomme, Professor of Organizational Behaviour and Managing Strategic Change, Nyenrode Business University, The Netherlands
Hospitality Experience offers students an exciting introduction to key aspects of hospitality management.The authors provide a refreshing focus on how hospitality experiences can be created and managed successfully. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples.Designed primarily for entry-level students at all levels, the book will also be of interest to professionals working in the business.
Les mer
Hospitality Experience offers students an introduction to key aspects of hospitality management. With a comprehensive overview of the hospitality industry, the textbook familiarizes students with the basics of hospitality management and offers analysis as well as cases and practical examples.
Les mer
1. The Concept of Hospitality 2. Adding Value to the Hospitality Experience 3. The Hospitality Industry 4. Hospitality Beyond the Industry's Borders 5. The Future of Hospitality 6. Designing Hospitality Experiences 7. Delivering Hospitality 8. Quality Management in Hospitality 9. Competencies and Leadership
Les mer
Produktdetaljer
ISBN
9781138139619
Publisert
2016-02-01
Utgiver
Vendor
Routledge
Vekt
635 gr
Høyde
246 mm
Bredde
174 mm
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
286