Increasingly today, in every age group, consumers are committing to brands that show good citizenship--from fair employment practices, to social responsibility, to charitable giving. In fact, support of these generous and socially aware companies is so high that good works and charitable giving are necessary for companies that aspire for financial success.Do Good documents the sea of change that has impacted the twenty-first-century marketplace more than even the most optimistic of business forecasters, including examples such as:Toms grew into a $600 million company by giving away 35 million pair of shoes.Patagonia’s profits have climbed year after year even as it funnels heavy investments into sustainability.CVS’s strategic decision to start destocking cigarettes in all stores.Customers have shown with their wallets the types of businesses they will support and that they will quickly call out negligence. Buyers today demand more than half-hearted pledges from companies who are clearly just trying to show less profits and decrease their taxes.By implementing the five-step model for the new rules of business laid out in Do Good--Trust, Enrichment, Responsibility, Community, and Contribution--companies can take the necessary steps to embed social consciousness into their DNA, in turn capturing both markets and hearts.
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Give to get! Your company’s generosity can actually INCREASE your profits, not take away from them.
Introduction 1 PART I: IT'S A BRAVE NEW WORLD CHAPTER 1: The New Demand That Brands Make a Difference 13 CHAPTER 2: Balancing Social and Financial Values: The New Brand and Business Equation 30 CHAPTER 3: Brand Citizenship: The Consumer-First Model for Doing Good and Doing Well 52 PART II: THE PATH OF BRAND CITIZENSHIP CHAPTER 4: Trust 77 CHAPTER 5: Enrichment: Enhance Daily Life 113 CHAPTER 6: Responsibility: Behave Fairly 147 CHAPTER 7: Community: Connect Me 184 CHAPTER 8: Contribution: Make Me Bigger Than I Am 214 PART III: CHOOSING CHANGE CHAPTER 9: Stepping Forward into Brand Citizenship 241 ENDNOTES 259 INDEX 287
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Produktdetaljer
ISBN
9780814438398
Publisert
2017
Utgiver
Vendor
Amacom
Vekt
548 gr
Høyde
235 mm
Bredde
165 mm
Dybde
28 mm
Aldersnivå
G, 01
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
304
Forfatter