Biographical note

Susana Silva is a Lecturer at ESHT/P.PORTO. President of the Pedagogical Council and member of the Scientifical Council at ESHT/P.PORTO. with graduation, master and PhD in Psychology. She teaches in degree and master courses in restaurant management, tourism, and hospitality. Member of the Unit of eLearning and Pedagogical Innovation of P.PORTO between 2019-2021, member of the Scientific and Pedagogical Council of this Unit between 2021-2022. Principal researcher CEOS.PP – Centre of organizational and social studies and as research collaborator CiTUR – Centre for Tourism Research, Development and Innovation since 2018. Her research interests are in the field of education, e-learning, HRM, leadership, communication, hard and soft skills, research methodologies, costumer behaviour applied to the field of tourism and hospitality. She has been member of the organization and scientific committee of several national and international academic seminars and conferences, and has several scientific papers and communications. Paula Peres has an aggregation in the doctoral area of e-Learning, a post-PhD in Education technologies and a PhD in area Information Systems. Master in computer science and graduate in Math Computer. She has a Post-graduation in adult education. She is currently teaching on the Information System scientific area in the School of Accounting and Administration of Porto / Polytechnic of Porto (ISCAP/P.PORTO). She was the pro-president for e-Learning of Polytechnic of Porto. She was responsible for the Training Center and Services of ISCAP/ Polytechnic of Porto. She is the coordinator of the Unit of eLearning and Pedagogical Innovation of P.PORTO (EIPP/P.PORTO). She is a director of the Master in Assistance in Digital Communication. He is a member of the commission for distance learning at A3ES (Higher Education Assessment and Accreditation Agency). President and Member of different external evaluation commissions for the accreditation of study cycles taught at a distance. Cândida Silva is a Senior Lecturer of Technologies and Information Systems at School of Hospitality and Tourism of Polytechnic Institute of Porto (ESHT/P.PORTO), Portugal. President of Technical-Scientific Council of ESHT/P.PORTO, since July 2017, was Head of International Relations of ESHT/P.PORTO (2016-2020), Director of Department of Informatics and Mathematics of ESHT/P.PORTO (2016-2019), and member of the Unit of eLearning and Pedagogical Innovation of P.PORTO (EIPP/P.PORTO) (2019-2021). PhD in Information Systems and Technologies by School of Engineering of University of Minho, since July 2015, with the thesis “Knowledge Model for crowdsourcing innovation brokers”. Master in Industrial Engineering, since June 2006, and a Degree in Computer Science Engineering, since September 2000, all by School of Engineering of University of Minho. Principal researcher of CiTUR – Centre for Tourism Research, Development and Innovation, since January of 2018. Researcher collaborator in the group of Information Systems and Technologies for the Transformation of Organizations and Society (ISTTOS) of the Algoritmi Centre of the University of Minho, since July of 2015. Participant in several international mobilities for teaching with ERASMUS+ grants and for research with IACOBUS grants. Founder and president of AIS Student Chapter of University of Minho (2010-2012), where organized two national competitions of case studies in Information Systems. Member of AIS (Association for Information Systems) and of AIS Portuguese Chapter. Member the organization committee of several national academic seminars and conferences, reviewer of several international conferences and journals, and has over thirty scientific papers and scientific communications.