This new volume provides a broad yet in-depth examination of the workplace challenges faced due to COVID-19 through the lens of emotional intelligence and the roles of leadership. Offering multiple perspectives—theoretical, philosophical, qualitative, and quantitative, this volume brings together many voices from leadership experts on how to effectively apply emotional intelligence principles and strategies to navigate the mental and psychological challenges facing the workforce as well as those in management roles.The book covers:How to use emotional intelligence as a tool to manage conflict, emotions, and behavior during crisisHow to adapt—and even thrive—in the "new normal"How to gauge and enhance emotional resilience of leadership and the workforceHow to practice ethical leadership in crisis managementHow to use mediative fuzzy logic to deal with inconsistent information, providing a solution when contradiction existsHow to encourage self-care approaches during the pandemic COVID-19How to build a supportive organizational culture that helps to promote encouragement, strong team connections, continuous education, and investments in staff developmentThe thoughtful and creative studies and solutions presented here will be of immense value to those in leadership roles in all kinds of workplaces. It will be valuable for human resource and organizational behavior management professionals, government policymakers, educators, and many others.