Aimed at IT professionals who have been tasked with putting in place Asset Management disciplines, this guide provides a commonsense introduction to the key processes outlined in the Information Technology Infrastructure Library (ITIL®), before proceeding to explain the various milestones of an Asset Management project.
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Aimed at IT professionals who have been tasked with putting in place Asset Management disciplines, this guide provides a commonsense introduction to the key processes outlined in the Information Technology Infrastructure Library (ITIL®), before proceeding to explain the various milestones of an Asset Management project.
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1: Operational Chaos?
2: Basic Logistics and Inventory
3: Keeping it Fresh
4: Licensed to Bill
5: Planning Aerial Assaults
6: Dealing with the Locals
7: Avoiding Expensive Mistakes
8: Sticking to the Plan
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A quick reference style guide to getting an asset management project underway.
Produktdetaljer
ISBN
9781849282925
Publisert
2011
Utgiver
Vendor
IT Governance Publishing
Vekt
57 gr
Høyde
165 mm
Bredde
95 mm
Dybde
3 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
58
Forfatter
Biographical note
Martyn Hobbs has been working in the IT industry for over 25 years. He has held many roles including managing large support centres, service desks and service delivery functions and has also held various consultancy and pre-sales roles, working within a broad cross section of industries. At present, Martyn is a senior partner in an IT consultancy business specialising in service management and associated toolsets.