<i>'. . . this particular </i>Handbook<i> is different from other volumes. It presents the broader context of worldwide postal reform. It is released at the perfect time to give an overview on where different countries or even continents are on their way of transforming postal markets. . . the book offers insights into the future directions of reform and identifies principles that will guide forthcoming policies and regulation. . . The book offers a comprehensive overview on the most important topics in the field. . . The particular strength of the book comes from the wide range of cases all over the world allowing a comparison of how different regions approach the postal reform and transformation processes. . . the </i>Handbook<i> gives a very good overview of the postal industry's transformation. It benefits largely from the rich and world-spanning case studies that allow a comparison and give an overview of different issues and approaches in reforming an industry which is not only different from other network industries but also faces challenges like increasing competition, electronic substitution and the presence of specific geographical and local conditions. As such, it makes very good reading for those interested in the problems related to postal reforms and especially those who want to gain an overview on how different countries and regions approach postal regulation and the transformation of the postal industry.'</i>
- Martin Maegli, Competition and Regulation of Network Industries,