"A unique approach to OB which emphasizes practical, hands on information, based on a solid theoretical foundation."--Samira B. Hussein<br />"Students enjoy stories and the narrative approach of this text is a refreshing change to often dry OB textbooks."--Tracy H. Porter<br />"Carefully thought out, well-researched, and invitingly pleasant to read."--Daniel S. Marrone<br />"This is a very readable text suited for any graduate or undergraduate student. It contains real life examples that make the concepts understandable and explainable."--Robert D. Gulbro<br />"I would feel like students had been exposed to some useful and instructive information as a result of reading the Leadership chapter. I would feel that they had been provided with an illustration of critical thinking through the story of Langston, who analyzed his situational circumstances and then made decisions about leading based on leadership theory."--Deborah S. Butler<br />"Organizational Behavior: A Critical Thinking Perspective will clear your head of the cobwebs as you engage your brain skills in multiple critical thinking exercises."--Janice S. Gates<br />"This textbook is geared to stimulating student interest in the subject."--Nathan Himelstein<br />"I don't usually get excited about changing textbooks, but this book has real potential. OB in the movies is a great way to connect."--Harriet L. Rojas<br />"A new innovative approach to Organizational Behavior that challenges students to think critically by integrating the workplace into the classroom."--Andrea E. Smith-Hunter<br />"This textbook is centered on student engagement by including features which enable the student to learn by using critical thinking skills.'--Maria D. Vitale<br />"Today's students are best served if we can show them how to bridge theory with practice. Today's students will serve the world if they can demonstrate what they have learned best in college."--Audrey M. Parajon<br />"Innovative and well-structured text with emphasis on current business issues and emerging topics."--Frederick R. Brodzinski<br />"I think the text is on the right track. I really value the end of chapter material. You have pioneered some enhancements in that arena that will give the Neck text competitive advantage. It offers a fresh take on some familiar material."--David J. Biemer<br />"The text is well-written and easy to follow. I like the extended narratives running through the chapters. They provide solid real-life examples of how the theory plays out in practice, which is particularly important for students who have limited experience with or understandings of organizations and work. Stories are memorable and will help remember and associate concepts."--Marla Lowenthal<br />"This text is current and has all the theory and practical applications that we need to teach OB and prepare our students for the world of work. These extended narratives are very useful in linking together the concepts in adjacent chapters to real world situations. The cases and study questions are especially useful to help students learn."--Warren Matthews
Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton and Emma Murray unpack how managers and leaders can develop their managerial skills to unleash the potential of their employees.
The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of organizational behaviour. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new edition provides students with a fun, hands-on introduction.
Les mer
Providing insight into organizational behaviour concepts and processes through an interactive skill-building approach, the second edition helps students understand why the topic is important and how it applies to them.
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Preface
Acknowledgments
About the Authors
PART I: INTRODUCTION
CHAPTER 1: WHY ORGANIZATIONAL BEHAVIOR MATTERS
What Is Organizational Behavior and Why Is It Important?
Managing Human Capital
Behavioral Science Disciplines That Contribute to OB
A Critical-Thinking Approach to OB
OB Challenges and Opportunities
Three Levels of Analysis in OB
Positive OB and High-Involvement Management
PART II: INDIVIDUAL PROCESSES
CHAPTER 2: DIVERSITY AND INDIVIDUAL DIFFERENCES
Diversity in OB
The Importance of Individual Differences
Nature versus Nurture
Myers-Briggs Type Indicator
The Big Five Model
Other Personality Attributes
CHAPTER 3: PERCEPTION AND LEARNING
Perception: Interpreting Our Environment
Common Perceptual Distortions
Common Attribution Errors
Learning Processes: Behavioral Theory
Learning Processes: The Cognitive View
CHAPTER 4: EMOTIONS, ATTITUDES, AND STRESS
Emotions in Organizational Behavior
Emotions in the Workplace
Attitudes and Behavior
Common Workplace Attitudes
Stress in the Workplace
Stress-Related Outcomes and Wellness
CHAPTER 5: MOTIVATION: CONCEPTS AND THEORETICAL PERSPECTIVES
The Motivation Process
Needs Theories
Goal-Setting Theory
Equity Theory
Expectancy Theory
CHAPTER 6: MOTIVATION: PRACTICES AND APPLICATIONS
Intrinsic Motivation
Types of Extrinsic Rewards
Motivation through Job Design
Psychological Empowerment
Nontraditional Work Schedules
PART III: TEAMS AND TEAMWORK
CHAPTER 7: TEAMS
The Difference between Teams and Groups
A Model of Team Effectiveness: Processes and Outcomes
Types of Teams
A Model of Team Effectiveness: Context and Composition
Team Decision Making
CHAPTER 8: DECISION MAKING, CREATIVITY, AND INNOVATION
Decision Making and Problem Solving
Decision Making in the Real World
Creativity and Innovation in Individuals, Teams, and Organizations
A Three-Component Model of Creativity
Creative Potential versus Practiced Creativity
The Innovation Process and Types of Innovation
Types of Innovation in Organizations
CHAPTER 9: ETHICS AND SOCIAL RESPONSIBILITY IN ORGANIZATIONS
Ethics in Organizations
Ethical Decision Making
Ethical Leadership and Followership
Social Responsibility
Building Ethical and Socially Responsible Organizations
CHAPTER 10: EFFECTIVE COMMUNICATION
The Role of Effective Communication in Influencing Others
Types of Communication Channels
Barriers to Communication
Communicating in Organizations
Cross-Cultural Communication
CHAPTER 11: TRUST, CONFLICT, AND NEGOTIATION
Trust in Organizations
Conflict in Teams and Organizations
Conflict Management Strategies
Negotiation and Dispute Resolution
Bargaining Approaches
PART IV: LEADERSHIP AND INFLUENCE PROCESSES
CHAPTER 12: LEADERSHIP PERSPECTIVES
What Is Leadership?
Formal and Informal Leadership
Basic Leadership Types
Early Leadership Perspectives
Contemporary Leadership Perspectives
Power-Distributing Leadership Perspectives
Values-Based Leadership Perspectives
Cross-Cultural Leadership
Leadership and Gender
CHAPTER 13: INFLUENCE, POWER, AND POLITICS
Power: Definition and Overview
Basic Sources of Power
Using Power: Tactics for Influencing Others
Consequences of Influence Tactics
Organizational Politics
Four Different Types of Organizational Politics
PART V: ORGANIZATIONAL CONTEXT
CHAPTER 14: ORGANIZATIONS AND CULTURE
What Is Organizational Culture?
Artifacts of Organizational Culture
Functions of Organizational Culture
Types of Organizational Cultures
Adapting Organizational Practices across Cultures
International Assignments and Career Development
Shaping Organizational Culture
CHAPTER 15: ORGANIZATIONAL CHANGE AND STRUCTURE
The Change Process
Forces for Change
Resistance to Change
Organizational Structure
Organizational Development
Glossary
Notes
Name Index
Subject Index
Les mer
Produktdetaljer
Utgiver
SAGE Publications Inc
Biografisk notat
Dr. Christopher P. Neck is currently an Associate Professor of Management at Arizona State University, where he held the title "University Master Teacher." From 1994 to 2009, he was part of the Pamplin College of Business faculty at Virginia Tech. He received his PhD in Management from Arizona State University and his MBA from Louisiana State University. Neck is author of the books Self-Leadership: The Definitive Guide to Personal Excellence (2016, Sage); Fit To Lead: The Proven 8-week Solution for Shaping Up Your Body, Your Mind, and Your Career (2004, St. Martin's Press; 2012, Carpenter's Sons Publishing); Mastering Self-Leadership: Empowering Yourself for Personal Excellence, 6th edition (2013, Pearson); The Wisdom of Solomon at Work (2001, Berrett-Koehler); For Team Members Only: Making Your Workplace Team Productive and Hassle-Free (1997, Amacom Books); and Medicine for the Mind: Healing Words to Help You Soar, 4th Edition (Wiley, 2012). Neck is also the coauthor of the principles of management textbook, Management: A Balanced Approach to the 21st Century (Wiley 2013; 2017, 2nd Edition); the upcoming introductory to entrepreneurship textbook, Entrepreneurship, (Sage, 2017); and the introductory to organizational behavior textbook, Organizational Behavior (Sage, 2016).
Dr. Neck's research specialties include employee/executive fitness, self-leadership, leadership, group decision-making processes, and self-managing teams. He has over 100 publications in the form of books, chapters, and articles in various journals. Some of the outlets in which Neck's work has appeared include Organizational Behavior and Human Decision Processes, The Journal of Organizational Behavior, The Academy of Management Executive, Journal of Applied Behavioral Science, The Journal of Managerial Psychology, Executive Excellence, Human Relations, Human Resource Development Quarterly, Journal of Leadership Studies, Educational Leadership, and The Commercial Law Journal.
Due to Neck's expertise in management, he has been cited in numerous national publications, including The Washington Post, The Wall Street Journal, The Los Angeles Times, The Houston Chronicle, and the Chicago Tribune. Additionally, each semester Neck teaches an introductory management course to a single class of anywhere from 500 to 1,000 students.
Dr. Neck was the recipient of the 2007 Business Week Favorite Professor Award." He is featured on www.businessweek.com as one of the approximately twenty professors from across the world receiving this award.
Neck currently teaches a mega section of Management Principles to approximately 500 students at Arizona State University. Neck received the Order of Omega Outstanding Teaching Award for 2012. This award is awarded to one professor at Arizona State by the Alpha Lamda Chapter of this leadership fraternity. His class sizes at Virginia Tech filled rooms up to 2,500 students. He received numerous teaching awards during his tenure at Virginia Tech, including the 2002 Wine Award for Teaching Excellence. Also, Neck was the ten-time winner (1996, 1998, 2000, 2002, 2004, 2005, 2006, 2007, 2008, and 2009) of the "Students' Choice Teacher of The Year Award" (voted by the students for the best teacher of the year within the entire university). Also, some of the organizations that have participated in Neck's management development training include GE/Toshiba, Busch Gardens, Clark Construction, the United States Army, Crestar, American Family Insurance, Sales and Marketing Executives International, American Airlines, American Electric Power, W. L. Gore & Associates, Dillard's Department Stores, and Prudential Life Insurance. Neck is also an avid runner. He has completed 12 marathons, including the Boston Marathon, the New York City Marathon, and the San Diego Marathon. In fact, his personal record for a single long distance run is a 40-mile run. Dr. Jeffery D. Houghton completed his PhD in management at Virginia Polytechnic Institute and State University (Virginia Tech) and is currently an associate professor of management at West Virginia University (WVU). Dr. Houghton has taught college-level business courses at Virginia Tech, Abilene Christian University (Texas), Lipscomb University (Tennessee), The International University (Vienna, Austria), and for the US Justice Department-Federal Bureau of Prisons. Prior to pursuing a full-time career in academics, he worked in the banking industry as a loan officer and branch manager.
A member of the Honor Society of Phi Kappa Phi, Dr. Houghton's research specialties include human behavior, motivation, personality, leadership, and self-leadership. He has published more than 40 peer-reviewed journal articles and book chapters, and his work has been cited more than 1,600 times in academic journals. He currently teaches undergraduate-, master's-, and doctoral-level courses in management, organizational behavior, and leadership. Dr. Houghton was named the 2013 Beta Gamma Sigma Professor of the Year for the WVU College of Business and Economics, awarded annually to one faculty member within the college as selected by a vote of the student members of Beta Gamma Sigma; and he received the 2008 Outstanding Teaching Award for the WVU College of Business and Economics, awarded annually to one faculty member for outstanding teaching.
In addition to his research and teaching activities, Dr. Houghton has consulted and conducted training seminars for companies including the Federal Bureau of Investigations, Pfizer Pharmaceuticals, and the Bruce Hardwood Floors Company. In his spare time, Dr. Houghton enjoys traveling, classic mystery novels, racquetball, and snow skiing. Finally, Dr. Houghton has trained for and completed two marathons, the Marine Corps Marathon in Washington, DC, and the Dallas White Rock Marathon in Dallas, Texas. Emma L. Murray completed a Bachelor of Arts degree in English and Spanish at University College Dublin (UCD) in County Dublin, Ireland. This was followed by a Higher Diploma (Hdip) in business studies and information technology at the Michael Smurfit Graduate School of Business in County Dublin, Ireland. Following her studies, Emma spent nearly a decade in investment banking before becoming a full-time writer and author.
As a writer, Emma has worked on numerous texts, including business and economics, self-help, and psychology. Within the field of higher education, Emma worked with Dr. Christopher P. Neck and Dr. Jeffery D. Houghton on Management (Wiley 2013); and is the coauthor of the principles of management textbook Management: A Balanced Approach to the 21st Century (Wiley 2013, 2017-2nd Edition) and the coauthor of Organizational Behavior (Sage 2017).
She is the author of The Unauthorized Guide to Doing Business the Alan Sugar Way (2010, Wiley-Capstone); and the lead author of How to Succeed as a Freelancer in Publishing (2010, How To Books). She lives in London.