Foreword vii Introduction 1 Part I The Core of Virtual Facilitation 11 1 An Introduction to Facilitating Sessions 13 2 Going Virtual with Your Session 27 3 The Virtual Facilitator 47 4 The Tech Setup (General) 61 5 Wrapping Up the Before Part 79 Part II Before – Designing for Effect 83 6 Designing Virtual Meetings and Workshops with Engagement and Effect 85 7 Purpose 93 8 Participants 101 9 Platform 107 10 Process 115 11 Partners 131 12 Planning the Session 139 13 Wrapping Up the Before Part 153 Part III During – Running a Good Virtual Meeting 157 14 Be On Top 159 15 Engage the Participants 171 16 Manage the Energy 185 17 Create Clarity 199 18 Connect the Dots 209 19 Wrapping Up the During Part 217 Part IV After – Start Implementing 221 20 Feedback and Evaluation 223 21 Follow Up 237 22 Wrapping Up of Part IV 247 Part V Deep Dives Into Specific Virtual Formats 249 23 Virtual (Recurring) Meetings 251 24 Hybrid Meetings 263 25 Virtual Workshops 271 26 Virtual Training 285 27 Virtual Large-Scale Events 301 28 The Final Word 319 About the Authors 323 Acknowledgements 327 Index 329

Harness the true potential of online meetings with this insightful and practical resource In Virtual Facilitation: Create More Engagement and Impact, the accomplished consultants and authors show you how to create engaging, dynamic, and productive online sessions for your organizations. Ideal for executives, managers and leaders at companies new to the world of online events, as well as those who have been hosting remote sessions since the introduction of the web, Virtual Facilitation has something to teach everyone about designing, planning and managing dynamic and productive online sessions. You’ll enable your team to discuss, conceive and implement decisions with engagement and impact, regardless of the physical distance between individual members. As the world increasingly embraces virtual and online events, wise companies are moving to future-proof their organizations by ensuring they take full advantage of the benefits provided by remote meeting spaces. Virtual Facilitation provides you with the tools you need to make that happen. “There is a huge potential in optimizing how we design and run our virtual meetings and collaboration, and this book provides a number of practical tools and approaches to move us forward.” —Lars Petersen, CEO, Fujifilm Diosynth Biotechnologies, Denmark “Technology is finally making it possible for people working remotely to effectively learn from each other and solve problems together. Virtual facilitation is fast becoming an essential 21st century skill, and this book provides a highly practical and compelling guide for mastering it.” —Michele Zanini, Author of The Wall Street Journal bestseller Humanocracy