PART I:ORGANIZATIONS, MANAGEMENT, AND THE NETWORKED ENTERPRISE 1. Information Systems in Global Business Today 2. Global E-Business and Collaboration 3. Information Systems, Organizations, and Strategy 4. Ethical and Social Issues in Information Systems PART II: INFORMATION TECHNOLOGY INFRASTRUCTURE 5. IT Infrastructure and Emerging Technologies 6. Foundations of Business Intelligence: Databases and Information Management 7. Telecommunications, the Internet, and Wireless Technology 8. Securing Information Systems PART III: KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE 9. Achieving Operational Excellence and Customer Intimacy: EnterpriseApplications 10. E-commerce: Digital Markets, Digital Goods 11. Managing Knowledge and Artificial Intelligence 12. Enhancing Decision Making 13. Building Systems 14. Managing Projects 15. Managing Global Systems

Integratedhands-on learning New - Interactive Sessions are two short cases per chapter redesigned as active learning opportunities for use in the classroom or on online discussion boards. Each case concludes with case study questions. Hands-on MIS Projects at the end of each chapter include three project types: management decision problems; a software exercise using Microsoft® Excel, Access, or web page and blog creation tools; and a project that develops internet business skills. A Collaboration and Teamwork Project in each chapter develops teamwork and presentation skills, with options for using open source collaboration tools such as Google Drive™ or Google Docs™.   Student-focusedlearning with real-world applications Learning objectives are organized around study questions to focus student attention. Each chapter concludes with a review summary and review questions drawing on these study questions. Updated - Case studies using current examples show how well-known companies use information systems to achieve business objectives, including Uber®, NFL®, Facebook®, Crayola®, Walmart®, Amazon®, Google®, Starbucks®, and GE®. New - A Career Opportunities section, a new feature of each chapter, helps students use this text as a tool for job hunting and career building. It includes an entry-level job description related to chapter topics, business-related questions that might arise during an interview, and tips for answering those questions and preparing for the interview.   New andupdated coverage Updated - Chapter 11 has been rewritten with new coverage of artificial intelligence, including machine learning, natural language systems, computer vision systems, and robotics, reflecting surging interest in business uses of AI. Expanded - Coverage of social business now examines “deep learning,” supervised learning, unsupervised learning, edge computing, 5G networks, general data protection regulation (GDPR), blockchain, data lake, distributed database, and FinTech. Updated - The text, figures, tables, and cases have been updated with the latest sources from industry and MIS research as of September 2018.   MyLab® MIS is not included. Students, if MyLab MIS isa recommended/mandatory component of the course, please ask your instructor forthe correct ISBN. MyLab MIS should only be purchased when required by aninstructor. Instructors, contact your Pearson representative for moreinformation.   Teach your course your way:  Pre-built assignments are useful before, in, and out of class, maximizing the user experience. Learning Catalytics™ is a student response tool that helps you generate class discussion, customize your lecture, and promote peer-to-peer learning based on real-time analytics. Deliver trusted content:  MIS Decision-Making Sims put students in professional roles and give them the opportunity — through real-world business challenges — to apply course concepts and develop decision-making skills. Excel and Access Grader Projects use proven, field-tested technology to help you seamlessly integrate Microsoft Excel and Access content into your course without having to manually grade spreadsheets. Conceptual videos collection within the eText consists of 45 conceptual videos of 3 to 5 minutes each. Using contemporary animation, Ken Laudon walks students through three of the most important concepts in each chapter. Empower learners:  Dynamic Study Modules help students study chapter topics on their own, by continuously assessing their knowledge application and performance in real time. A Study Plan gives personalized recommendations for each student, based on his or her ability to master the learning objectives in your course. Career resources  include job-hunting guides, instructionsfor building a digital portfolio, and guidance in incorporating MIS knowledgeinto resumes, cover letters, and job interviews.

Integratedhands-on learning Interactive Sessions are two short cases per chapter redesigned as active learning opportunities for use in the classroom or on online discussion boards. Each case concludes with case study questions.   Student-focusedlearning with real-world applications Case studies using current examples show how well-known companies use information systems to achieve business objectives, including Uber®, NFL®, Facebook®, Crayola®, Walmart®, Amazon®, Google®, Starbucks®, and GE®. A Career Opportunities section, a new feature of each chapter, helps students use this text as a tool for job hunting and career building. It includes an entry-level job description related to chapter topics, business-related questions that might arise during an interview, and tips for answering those questions and preparing for the interview.   New andupdated coverage Chapter 11 has been rewritten with new coverage of artificial intelligence, including machine learning, natural language systems, computer vision systems, and robotics, reflecting surging interest in business uses of AI. Coverage of social business now examines “deep learning,” supervised learning, unsupervised learning, edge computing, 5G networks, general data protection regulation (GDPR), blockchain, data lake, distributed database, and FinTech. The text, figures, tables, and cases havebeen updated with the latest sources from industry and MIS research as ofSeptember 2018.