Preface xi Frances Hesselbein Introduction xiii Marshall Goldsmith PART ONE: STRATEGY AND VISION: SETTING THE DIRECTION OF THE ORGANIZATION OF THE FUTURE 1 1 Outsmart Your Rivals by Seeing What Others Don’t 3 Jim Champy 2 Organization Is Not Structure but Capability 13 Dave Ulrich and Norm Smallwood 3 The Leader’s Mandate: Create a Shared Sense of Destiny 27 James M. Kouzes and Barry Z. Posner 4 A Different Kind of Company 37 Srikumar S. Rao 5 Free to Choose: How American Managers Can Create Globally Competitive Workplaces 49 James O’Toole 6 Managing the Whole Mandate for the Twenty-First Century: Ditching the Quick-Fix Approach to Management 63 Paul Borawski and Maryann Brennan PART TWO: ORGANIZATIONAL CULTURE: VALUES, EMOTIONS, HOPE, ETHICS, SPIRIT, AND BEHAVIOR 75 7 The Values That Build a Strong Organization 77 Thomas J. Moran 8 Revisiting the Concept of the Corporation 88 Charles Handy 9 Mobilizing Emotions for Performance: Making the Most of the Informal Organization 98 Jon R. Katzenbach and Zia Khan 10 Beyond Retirement: Mature Workers Are Essential Talent for Organizations of the Future 112 Richard J. Leider 11 The Best Hope for Organizations of the Future: A Functioning Society 120 Ira A. Jackson 12 Reframing Ethics, Spirit, and Soul 132 Lee G. Bolman and Terrence E. Deal 13 Environment Drives Behavior and Expectations 145 Bill Strickland with Regina Cronin PART THREE: DESIGNING THE ORGANIZATION OF THE FUTURE 157 14 Dynamic Organizations for an Entrepreneurial Age 159 Christopher Gergen and Gregg Vanourek 15 Multidimensional, Multinational Organizations of the Future 174 Jay R. Galbraith 16 Designing Organizations That Are Built to Change 188 Edward E. Lawler III and Christopher G. Worley 17 Refounding a Movement: Preparing a One-Hundred- Year-Old Organization for the Future 203 Kathy Cloninger 18 Three Challenges Facing Nonprofi ts of the Future: People, Funding, and Strategy 217 Roxanne Spillett 19 Pioneering the College of the Future: Building as We Walk 228 Darlyne Bailey PART FOUR: WORKING TOGETHER 243 20 The Organization of the Future Will Foster an Inclusive Environment 245 Lee Cockerell 21 The Leader as Subculture Manager 258 Edgar H. Schein 22 The New High-Performance, Horizontal Organization 268 Howard M. Guttman PART FIVE: LEADERSHIP 283 23 The Leadership Blueprint to Achieve Exponential Growth 285 David G. Thomson 24 Leadership Judgment: The Essence of a Good Leader 297 Noel M. Tichy and Christopher DeRose 25 The Leader of the Future 310 William A. Cohen 26 Leadership by Perpetual Practice 321 Debbe Kennedy Index 337

Praise for the Previous Edition "The Organization of the Future is required reading. If you don't use this book to help guide your organization through the changes, you may well be left behind."—Nonprofit World "A book to visit occasionally for something new to stretch our understanding, to think about, and to integrate into our work. This is a treasure trove of some of the best thinking today on leadership, management, and strategy. If we use it as a self-paced seminar on how to advise, create, and lead the organizations of our future, we will be better equipped by far than most of our competitors."—Journal of Management Consulting "Editors Hesselbein, Goldsmith, and Beckhard have brought together the latest views of noted experts about the future of human enterprise in the Peter Drucker context of government, business, and community. This volume is highly recommended for organizational executives, academics, and advanced students of management."—Choice "If you're interested in what tomorrow's organizations will look like and what challenges our business leaders will face, this book is a must-read. Anyone seeking a glimpse of the future will find this collection informative and thought-provoking."—Personnel Psychology "Avoiding platitudes, these wide-ranging essays provide a wealth of innovative thinking on leadership and management strategy."—Publishers Weekly