This textbook brings together management consultancy and change management, theory and practice and internal and external approaches to change agency. It does so in an accessible way, breaking up text and including practitioner accounts and regular ‘consultancy in action’ sections. The authors provide a wealth of teaching and consulting practice to address the contemporary challenge of achieving change through participation and learning.
Andrew Sturdy, Professor of Management, University of Bristol, UK
Speaking as a former internal consultant, and partner in my own consultancy practice, and as Chair in Strategic Management researching consultancy and change, this book provides detailed, rigorous, and very readable coverage of the field.
Bill Cooke, Professor of Strategic Management, University of York, UK
This book offers a comprehensive perspective on change agents and their role in facilitating change. Based on academic research and extensive change management practice, the book offers students and practitioners key insights into the practice of change agents and provides valuable tips how to develop your skills to facilitate change. As change is now ubiquitous, these are crucial skills for the future of work. The book is a valuable resource for students interested in consulting, change management and leadership.
Natalia Nikolova, Director UTS Advanced MBA, UTS Business School, University of Technology Sydney, Australia
Written by a mixture of practitioners and academics, this book provides valuable insights into both the theoretical and practical skills of being a change agent. There are clear learning objectives at the beginning of each chapter which set the overall context and ample 'stop and reflect' points which give structured opportunities to stop and consider the wider context of change and culture. Good vignettes help to conceptualise and bring concepts to life. Excellent for those wanting to guide and influence change as an internal change agent or considering a career within the wider management consultancy field. This book helps you to understand the skills and knowledge required to fulfil these roles. A well-written and wide ranging, comprehensive account of the role of the change agent.
Julian Bond, Senior Fellow and Director Nye Bevan Programme, Alliance Manchester Business School, University of Manchester, UK
As a leading Data Governance Consultancy, we found the theories from this book to be well structured with a number of useful tips that our management consultants can use in their day to day work. The combination of theoretical and practical examples helps to realise the key factors for the successful implementation of any change programme.
Melanie Jenner, Director, DTSQUARED