Table of contents Section I. Set your sights on the right target and vision 1. Is your organization high performing? 2. The power of vision   Section II. Treat your customers right   3. Serving customers at a higher level   Section III. Treat your people right   4. Creating a higher level culture 5. Empowerment is the key 6. Situational leadership® II: the integrating concept 7. Self leadership: the power behind empowerment 8. Partnering for performance 9. Essential skills for partnering for performance: the one minute manager 10. Coaching for higher leadership 11. Situational team leadership 12. Organizational leadership 13. Strategies for managing a change   Section IV. Have the right kind of leadership   14. Servant leadership 15. Determining your leadership point of view

“Leading at a Higher Level is about empowering people to be the best leader they can be. Blanchard and colleagues are great at distilling research into practical tools and insights that leaders can apply instantly and get results.” Andy Binns, Head of Leadership Development, BT Group PLC “A truly great book at the perfect time.” Kim Clemo, HR Director, AXA Insurance Becoming a high-performing leader is about getting your priorities right.  Successful leaders have high standards and firm principles- and they stick to them. Leading at a Higher Level will show you how to find your leadership point of view and work more effectively with, and on behalf of, your team.  In this completely revised edition Ken Blanchard brings together everything he knows about world-class leadership. Building on his work with an immense range of companies world-wide you can benefit from the advice that has helped thousands of individuals and organisations become more people-oriented, more customer-centred, and more performance-driven. Leading at a Higher level will show you how to be come a better leader - in any company, any organisation and any area of life. TAKE YOUR LEADERSHIP SKILLS TO A HIGHER LEVEL About the author   Ken Blanchard has had an extraordinary impact on the day-to-day management of millions of people and companies. His phenomenal bestseller The One Minute Manager, co-authored with Spencer Johnson, has sold 13,000,000 copies worldwide in 27 languages. Blanchard’s 17 business bestsellers also include Raving Fans, High Five!, and The Secret: What Great Leaders Know and Do.   Blanchard is Chief Spiritual Officer of The Ken Blanchard Companies, a global leader in workplace learning, employee productivity, leadership, and team effectiveness.   This book contains indispensable contributions from The Ken Blanchard Companies’ founding associates and current consulting partners, including Marjorie Blanchard, Don Carew, Eunice Parisi-Carew, Fred Finch, Laurie Hawkins, Drea Zigarmi, Pat Zigarmi, Alan Randolph, Jesse Stoner, Fay Kandarian, Susan Fowler, Lael Good, Judd Hoekstra, Chris Edmonds, Bob Glaser, Garry Demarest, Vicki Halsey, Kathy Cuff, Linda Miller, Scott Blanchard, and Madeleine Homan Blanchard.

·        Strong author platform, Dr Ken Blanchard’s already known for previous bestsellers such as The One Minute Manager which has sold over 26,000 copies (TCM Nielsen Bookscan 2008 full year and 2009 to the end of Q3). ·        This thoroughly updated edition has been completely revised throughout, with two brand new chapters on coaching to create higher-level leaders and creating a higher-level culture throughout organisations. ·        BenchmarksLeading at a Higher Level, First Edition, is already an established seller, having sold 2,343 copies in 2008 and 2009 alone (TCM Nielsen Bookscan full year 2008 and 2009 to the end of Q3).