Facilities Management (FM) and Corporate Real Estate Management (CREM) are two closely related and relatively new management disciplines with developing international professions and increasing academic attention. Both disciplines have from the outset a strong focus on controlling and reducing cost for real estate, facilities and related services. In recent years there has been a change towards putting more focus on how FM/CREM can add value to the organisation. This book is driven by the need to develop a widely accepted and easily applicable conceptual framework of adding value by FM and CREM. It presents the state of the art of theoretical knowledge and empirical evidence about the impact of buildings and facilities on 12 value parameters and how to manage and measure these values. The findings are connected to a new Value Adding Management model. The book is research based with a focus on guidance to practice. It offers a transdisciplinary approach, integrating academic knowledge from a variety of different fields with practical experience. It also includes 12 interviews with practitioners, shedding light as to how they manage adding value in practice. This is a much needed resource for practitioners, researchers and teachers from the field of FM and CREM, as well as students at both undergraduate and postgraduate level.
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PrefaceForewordsPart I: Introductory Chapters1. Introduction and Overall Framework2. FM and CREM Interventions3. Value Adding Management4. Value ParametersPart II: Value Parameters5. SatisfactionInterview 16. ImageInterview 27. CultureInterview 38. Health and SafetyInterview 49. ProductivityInterview 510. AdaptabilityInterview 611. InnovationInterview 712. RiskInterview 813. CostInterview 914. Value of AssetsInterview 1015. SustainabilityInterview 1116. Corporate Social ResponsibilityInterview 12Part III: Epilogue17. Tools to Measure and Manage Adding Value by FM and CREM18. Reflections, Conclusions and Recommendations
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Produktdetaljer

ISBN
9781138907188
Publisert
2016-09-09
Utgiver
Vendor
Routledge
Vekt
635 gr
Høyde
234 mm
Bredde
156 mm
Aldersnivå
UP, 05
Språk
Product language
Engelsk
Format
Product format
Innbundet
Antall sider
346

Biographical note

Per Anker Jensen is Professor in Facilities Management and head of the externally funded Centre for Facilities Management – Realdania Research, Technical University of Denmark (DTU), Denmark. He holds the degrees of MSc in Civil Engineering, PhD and MBA. Besides research and teaching he has twenty years of experience in practice as a consultant, a project manager and a facilities manager. He was a member of the board of EuroFM and chairman of EuroFM’s Research Network Group in 2007 and 2008. He is currently project manager of the joint EuroFM research project on the Added Value of FM, which started in January 2009. Theo van der Voordt is Associate Professor in Corporate and Public Real Estate Management at the Faculty of Architecture at the Delft University of Technology, the Netherlands. His current research focuses on workplace performance, experience and the use of new work environments, the design and management of health care real estate, and value adding management of FM and CREM. His research aims to develop and test workplace strategies, conceptual models and practical tools to support data collection and decision making processes. This work is conducted in close cooperation with the Centre for People and Buildings (CfPB) in Delft, a knowledge centre that specialises in the relationship between people, working processes and the working environment.