PREFACE . xiii PART 1. BIVEE PROJECT FRAMING 1 CHAPTER 1. BUSINESS INNOVATION IN VIRTUAL ENTERPRISE ENVIRONMENTS 3Massimo CANDUCCI 1.1. Introduction 3 1.2. Business innovation and virtual enterprises 5 1.3. Bibliography 6 CHAPTER 2. FROM CREATIVITY TO INNOVATION: THE IMPORTANCE OF DESIGN 7Neil MAIDEN 2.1. Creativity and innovation 7 2.2. Creative problem-solving methods 8 2.3. Linking creativity and innovation through design 9 2.4. Service design processes 10 2.5. Integrating creativity support more effectively into service design methods 15 2.6 Conclusions 18 2.7. Bibliography 19 CHAPTER 3. THE BIVEE PROJECT: AN OVERVIEW OF METHODOLOGY AND TOOLS 21Michele MISSIKOFF and Pierluigi ASSOGNA 3.1. Framing 21 3.2. The mission of BIVEE 24 3.3. Business ecosystems and virtual enterprises 26 3.4. Value production space 29 3.5. A participatory space for business innovation 34 3.6. BIVEE innovation waves 37 3.7. An integrated view of VPS and BIS 40 3.8. The macro-architecture of the BIVEE platform 42 3.9. Trial cases and impact 44 3.10. Bibliography 46 PART 2. STORYTELLING ON BIVEE EXPERIENCE 47 CHAPTER 4. A PROJECT OF COLLABORATIVE NETWORKED INNOVATION 49Cristina CRISTALLI, Daniela ISIDORI and Isabella TERZONI 4.1. Introduction 49 4.2. Creativity wave 50 4.2.1. Proposed idea 50 4.3. Idea submission: Flumen 58 4.4. Innovation project: Flumen 60 4.4. Feasibility wave 64 4.5. Prototyping wave 66 4.6. Engineering wave 69 4.7. Conclusions 71 CHAPTER 5. A DAY OF NETWORKED PRODUCTION IMPROVEMENT 73Fernando GIGANTE VALENCIA, Anil PACACI and Ali Anil SINACI 5.1. Resources involved 73 5.2. Setting the scene 75 5.3. Plan phase 76 5.3.1. Sales trend analysis 76 5.3.2. Order evaluation 77 5.3.3. Product definition 77 5.3.4. Network setup 79 5.4. Source phase 80 5.4.1. Stock analysis 80 5.4.2. Supplier selection 81 5.4.3. Purchase management 82 5.4.4. Component storage 83 5.5. Build phase 83 5.5.1. Component manufacturing 83 5.5.2. Finishing 84 5.5.3. Product assembly 85 5.5.4. Quality control 85 5.6. Delivery phase 86 5.6.1. Packing 86 5.6.2. Order preparation 86 5.6.3. Shipping 87 5.6.4. Delivery 87 5.7. Final considerations 88 5.8. Bibliography 89 PART 3. INNOVATING INNOVATION: BIVEE ACHIEVEMENTS 91 CHAPTER 6. THE BIVEE FRAMEWORK AND THE COLLABORATIVE INNOVATION CAPABILITY MATURITY MODEL (CICMM) 93Benjamin KNOKE 6.1. The virtual enterprise modeling framework (VEMF) 94 6.1.1. VEMF: methodological background 95 6.1.2. VEMF: virtual enterprise setup 96 6.1.3. VEMF: modeling framework for production processes 99 6.2. Business innovation reference framework 101 6.2.1. BIRF: methodological background 101 6.2.2. BIRF: reference framework for innovation projects 103 6.3. Monitoring framework 104 6.4. Collaborative innovation capability maturity model (CICMM) 107 6.5. Conclusion and outlook 108 6.6. Bibliography 109 CHAPTER 7. THE BIVEE ENVIRONMENT: DESCRIPTION OF THE OVERALL SOFTWARE ARCHITECTURE  111Mauro ISAJA 7.1. Introduction 111 7.2. BIVEE environment reference architecture 113 7.3. The BIVEE platform 113 7.3.1. Production and innovation knowledge repository 114 7.3.2. Web portal 120 7.4. BIVEE application: the mission control room 122 7.5. BIVEE application: the virtual innovation factory 123 7.6. Conclusions 123 7.7. Bibliography 123 CHAPTER 8. THE MISSION CONTROL ROOM 125Nesat EFENDIOGLU, Wilfrid UTZ and Robert WOITSCH 8.1. Introduction 125 8.2. Application scenarios 126 8.2.1. Virtual enterprise design 126 8.2.2. Virtual execution assistant 128 8.2.3. Virtual enterprise monitoring 129 8.2.4. Collecting feedback through the whiteboard 131 8.3. Concept 132 8.3.1. Identified requirements and issues 132 8.3.2. Approach and solution 133 8.4. Realization/technology 135 8.5. User experience 139 8.6. Conclusion 140 8.7. Bibliography 141 CHAPTER 9. THE VIRTUAL INNOVATION FACTORY 143Francisco CALLE MORENO 9.1. Introduction 143 9.2. Methodological background 143 9.3. Current status 144 9.3.1. Baseline 144 9.3.2. Technology change 145 9.3.3. The selected framework 146 9.3.4. A more technical overview of the selected framework: Meteor 147 9.3.5. Components 150 9.3.6. The main VIF application 151 9.3.7. Fostering creativity 153 9.3.8. Collaborative tools 154 9.3.9. The innovation observatory 156 9.3.10. The semantic shared whiteboard 157 9.4. Connection with other BIVEE components 158 9.5. Conclusions and future work 159 9.6. Bibliography 159 CHAPTER 10. THE PRODUCTION AND INNOVATION KNOWLEDGE REPOSITORY 161Francesco TAGLINO and Fabrizio SMITH 10.1. Introduction 161 10.1.1. BIVEE innovation framework 162 10.1.2. Analysis of requirements 163 10.2. Key enabling semantic technologies 164 10.3. Ontological framework 165 10.3.1. Knowledge resource ontologies 166 10.4. Domain ontology building methodology 170 10.5. Semantic annotation 174 10.5.1. Ontology-based lifting of value production space knowledge 174 10.5.2. Ontology-based lifting of business innovation space knowledge 179 10.5.3. Application scenarios and main functionalities for the BIS 180 10.6. Semantic enrichment of semantic media contents 181 10.6.1. Semantic search to foster idea creation 182 10.6.2. Semantic correlation of SMCs 183 10.6.3. User-driven content browsing 183 10.7. Implementation 184 10.7.1. PIKR architecture overview 185 10.8. Conclusions 186 10.9. Bibliography 186 CHAPTER 11. MONITORING INNOVATION AND PRODUCTION IMPROVEMENT 189Claudia DIAMANTINI, Domenico POTENA and Emanuele STORTI 11.1. Introduction 189 11.2. Related work 191 11.3. Architecture of the performance monitoring 193 11.4. KPIOnto 194 11.4.1. Analysis of requirements and KPI characteristics 194 11.4.2. Ontology schema 195 11.5. Semantic services 198 11.5.1. Formula manipulation 199 11.5.2. Consistency check 199 11.6. Semantic data handler 201 11.6.1. Query management 201 11.6.2. Architecture of the semantic data handler 202 11.7. User applications 205 11.7.1. KPIOnto Editor 205 11.7.2. KPIExplorer 207 11.8. Conclusion 209 11.9. Bibliography 210 CHAPTER 12. RAW DATA CONNECTION SERVICES AND TOOLS 213Mauro ISAJA 12.1. Introduction 213 12.2. Raw data management 214 12.2.1. Data storage 215 12.2.2. Public API 220 12.2.3. Front-end 221 12.3. Semantic annotation and ETL development environment 222 12.3.1. Meta-data synchronization 224 12.3.2. Data translation 226 12.3.3. ETL job building 229 12.3.4. ETL job deployment 232 12.4. Bibliography 232 PART 4. CONCRETE EXPERIENCE OF INNOVATION IN A KNOWLEDGE CENTRIC ECONOMY 233 CHAPTER 13. INNOVATION AND PRODUCTION IMPROVEMENT IN VIRTUAL ENTERPRISES: THE USER PERSPECTIVE 235Anil PACACI, Ali Anil SINACI and Asuman DOGAC 13.1. Why validation 235 13.2. End-users 235 13.2.1. AIDIMA 236 13.2.2. Loccioni 237 13.3. Pilot validation cases 238 13.3.1. AS-IS and TO-BE application cases 239 13.3.2. Connection to user requirements 240 13.4. First monitoring campaign (FMC) 243 13.4.1. Methodology 243 13.4.2. Analysis and conclusion 245 13.5. Second Monitoring Campaign (SMC) 248 13.5.1. Methodology 248 13.5.2. Analysis and conclusion 251 13.6. Impact analysis of BIVEE 253 13.7. Bibliography 255 CHAPTER 14. A METHODOLOGY FOR THE SETUP OF A VIRTUAL INNOVATION FACTORY PLATFORM  257Cristina CRISTALLI, Daniela ISIDORI and Isabella TERZONI 14.1. Introduction 257 14.2. Innovation knowledge flow, storage and monitoring with the BIVEE platform 259 14.3. Virtual innovation factory platform 260 14.4. KPI selection and BIVEE platform prototype 262 14.5. Conclusions 263 14.6. Bibliography 264 CHAPTER 15. THE AIDIMA EXPERIENCE 265Fernando GIGANTE VALENCIA 15.1. Introduction 265 15.2. Validation scenarios 266 15.3. Monitoring campaigns 271 15.4. The BIVEE setup 276 15.4.1. Product definition 276 15.4.2. Definition of processes 278 15.4.3. KPI management 279 15.5. Encountered issues 280 15.5.1. Furniture production cycles 281 15.5.2. Data sharing 281 15.5.3. Low technology SMEs 282 15.5.4. Process modeling 282 15.6. Improvements in the BIVEE environment 283 15.7. BIVEE cultural improvement 284 15.7.1. Collaborative approach 285 15.7.2. Information sharing 285 15.7.3. Process management 286 15.7.4. Detection of problems and opportunities 287 15.7.5. KPIs management 288 15.8. Conclusions 288 15.9. Bibliography 289 CONCLUSIONS 291 Michele MISSIKOFF LIST OF AUTHORS 295 INDEX 297