Preface ix

Acknowledgements xi

Prologue: The Anfield Dream xiii

Introduction 1

Part I To Be Inspired 13

1 Being a Son, Brother and Grandson 15

2 Being a Husband and Father 25

Part II Good Principles from Navigating Life and Business 33

3 Keep Life in Perspective 35

4 Don’t Push Too Many Trolleys 43

5 Take Responsibility for Your Life 57

6 Do Your Due Diligence 65

7 Always Have a Plan 83

8 Set the Right Goals for You 97

9 Be Ambitious, Not Greedy 113

10 The Best Rewards Are the Hardest Won 127

11 Mind Your Manners 145

12 Stay in the Game 157

Part III To Be Inspiring 177

13 Being a Boss 179

14 Building a Loyal Team 185

15 Team Talk 195

Part IV The Future 207

16 Professional Goals 209

17 Personal Goals 213

Epilogue: A Legacy 219

DON'T PUSH TOO MANY TROLLEYS
And Other Tips from Navigating Life and Business

"Ying is a young and successful entrepreneur with an intriguing story to tell. His clearly and lucidly written book tells all, and I am sure readers will learn much from it."
Prof. Jimmy Choo, OBE

"A riveting read, full of insightful practical tips for anyone looking to start or build a business, or simply be more successful in life. Ying Tan is an entrepreneur of great integrity with a wealth of knowledge and experience to share."
Paula John, Editor in Chief of yourmoney.com

"From humble beginnings to CEO of a major financial services company, Ying Tan is a testament to what hard work, sacrifice, determination and self-belief can bring you. As a British Asian, I identify with some of the obstacles Ying has had to overcome and am inspired by his story that he so generously shares in this book."
Jimmy Carter, former professional footballer (first British Asian to play in the EPL)

"Few people understand staying power like Ying Tan. Whether you are managing a football team, running a company or simply trying to get a foothold in your career, it's all about staying in the game. Ying offers some of the best tips for doing that. Whatever your career choice, if you're looking for promotion, you should read this book."
Gareth Ainsworth, Manager of Wycombe Wanderers Football Club

Ying Tan learned the value of perseverance, determination, self-respect and hard work at an early age. He spent his formative years growing up on a council estate in Farnborough, his parents working long hours at two jobs so they could eventually afford to buy their own home. Ying was raised in a family proud of their Chinese heritage, which helped him overcome racism whenever he encountered it. From his first job – a trolley boy at his local Asda supermarket – he went on to embark upon a business journey that led him from unpaid investment banking intern to one of the youngest Vice Presidents at Goldman Sachs. However, Ying was always an entrepreneur at heart, and he eventually left the banking world to found and become CEO of one of the leading mortgage brokers in the UK. He has never forgotten his roots and is passionate about sharing his long journey to success, including all its highs and lows, with anyone who may find value in his experiences.

In Don't Push Too Many Trolleys, Ying Tan shares his fascinating personal story, and the key principles that have underpinned his success in business and in life.