Foreword vii Acknowledgements xiii Introduction 1 Part 1: Introducing Diversity Intelligence 7 1. A Shift in Mindset 13 2. Where the Money Lies 21 3. Why Hasn’t This Happened Already? 43 Part 2: How To Reach Diversity Intelligence 65 4. Roles and Responsibilities 71 5. Synchronising the Executive Team 87 6. Basing Your D&I Strategies on Data 105 7. Inclusive Leadership Training 117 8. D&I Champions: Supporting Cultural Transformation 137 9. Unconscious Bias 149 10. Cultural Intelligence 169 11. Creating Gender Balance and Mobilising Men 183 Part 3: Models/Recommendations For Change 207 12. Resources: The Four Steps Towards Inclusivity 209 13. The Future of D&I in the Workplace 219 14. Where Do You Go from Here? 229 About the Author 235 Index 237

A PRACTICAL HOW-TO GUIDE TO CREATING A CULTURE OF DIVERSITY AND INCLUSION AT YOUR WORKPLACECompanies from around the world are doing their best to achieve greater levels of diversity in senior leadership positions. However, their efforts are frequently unsuccessful, meeting widespread cultural resistance and pushback. Only a few firms create lasting change in the makeup of their boards and executive leadership. So, what sets these successful firms apart from their less successful counterparts?Diversity Intelligence provides readers with a roadmap to achieving impactful change in the areas of diversity and inclusion. Offering a step-by-step guide to creating a culture of inclusion, author Heidi R. Andersen explores the why, what, and how of successful diversity initiatives. You’ll learn about the overwhelming business case for creating a more diverse and inclusive environment at your company and how those who fail to do so suffer consequences to their bottom line. You’ll also discover the steps to take, and the ones to avoid, in order to emulate the most successful changemakers around the world.Ideal for senior business leaders, Diversity Intelligence is a must-read resource for company owners, founders, and other businesspeople who wish to make a difference today in one of the most important and fraught areas of people management.