Interweaving theory with practical guidance, this book looks at the importance of tacit knowledge and shows how it is now being put in motion through groundbreaking analogical thinking methods. Chief among these is the Dialogue Seminar, developed by the editors, in which learning is seen as arising from encounters with differences.

List of Contributors ix Introduction 1Richard Ennals Part 1 Dialogue and Skill 7 Chapter 1 The Practice of the Use of Computers: A Paradoxical Encounter between Different Traditions of Knowledge 9Bo Göranzon Chapter 2 Writing as a Method of Reflection 22Maria Hammarén Chapter 3 The Dialogue Seminar as a Foundation for Research on Skill 46Adrian Ratkic Chapter 4 The Methodology of the Dialogue Seminar 57Bo Göranzon and Maria Hammarén Part 2 Theatre and Work 67 Chapter 5 A Dwelling Place for Past and Living Voices, Passions and Characters 69Erland Josephson Chapter 6 Theatre and Knowledge 73Allan Janik Part 3 Case Studies 85 Chapter 7 Dialogue Seminar as a Tool: Experience from Combitech Systems 87Niclas Fock Chapter 8 Maximum Complexity 110Christer Hoberg Chapter 9 Better Systems Engineering with Dialogue 135Göran Backlund and Jan Sjunnesson Chapter 10 Some Aspects of Military Practices and Officers’ Professional Skills 152Peter Tillberg Chapter 11 Science and Art 175Karl Dunér, Lucas Ekeroth and Mats Hanson Part 4 Dialogue Seminar As Reflective Practice 187 Chapter 12 Tacit Knowledge and Risks 189Bo Göranzon Chapter 13 Skill, Storytelling and Language: on Reflection as a Method 203Maria Hammarén Chapter 14 Reading and Writing as Performing Arts: at Work 216Øyvind Pålshaugen Chapter 15 Knowledge and Reflective Practice 229Kjell S. Johannessen Chapter 16 Dialogue, Depth, and Life Inside Responsive Orders: From External Observation to Participatory Understanding 243John Shotter Part 5 Tacit Knowledge and Literature 267 Chapter 17 Rule Following, Intransitive Understanding and Tacit Knowledge: An Investigation of the Wittgensteinian Concept of Practice as Regards Tacit Knowing 269Kjell S. Johannessen Chapter 18 Henrik Ibsen: Why We Need Him More Than Ever 295Allan Janik Part 6 Conclusions 305 Chapter 19 Theatre and Workplace Actors 307Richard Ennals Chapter 20 Training in Analogical Thinking: The Dialogue Seminar Method in Basic Education, Further Education and Graduate Studies 320Bo Göranzon, Maria Hammarén, Adrian Ratkic Index 334

Since 1987, collaborative research led by Bo Göranzon, and involving Maria Hammarén and Richard Ennals, has been tackling Skill, Technology, Culture and Communication. Working closely with companies, a new foundation has been developed. This book builds on this long period of dialogue, but is almost entirely comprised of new cases and reflections. It is a unique collaboration that bridges the gap between theory and practice.