Make workplace conflict resolution a game that EVERYBODY wins!

Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities).

Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line.

Let The Big Book of Conflict-Resolution Games help you to:

  • Build trust
  • Foster morale
  • Improve processes
  • Overcome diversity issues
  • And more

Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

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Studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. This book offers activities and exercises for groups of various sizes that let you manage your business (instead of managing personalities).
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Introduction: Why Every Employee Needs Conflict Resolution Training;How to Use this Book; Part 1. Communication; Part 2. Diversity; Part 3. Trust; Part 4. Perspective; Part 5. Emotional Intelligence; Part 6. Collaboration
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Produktdetaljer

ISBN
9780071742245
Publisert
2010-07-16
Utgiver
Vendor
McGraw-Hill Professional
Vekt
420 gr
Høyde
234 mm
Bredde
188 mm
Dybde
15 mm
Aldersnivå
P, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
240

Forfatter

Biographical note

About the Author
Mary Scannell (Tempe, Arizona)
is the founder of bizteamtools.com, and is co-author of the The Big Book of Team-Motivating Games.