Preface PART 1: FUNDAMENTALS Chapter 1: What Is Industrial and Organizational Psychology? Module 1.1: The Importance of I-O Psychology Module 1.2: The Past, Present, and Future of I-O Psychology Module 1.3: Multicultural and Cross-Cultural Issues in I-O Psychology Module 1.4: The Organization of This Book Chapter 2: Research Methods and Statistics in I-O Psychology Module 2.1: Science and Research Module 2.2: Data Analysis Module 2.3: Interpretation through Reliability and Validity PART 2: INDUSTRIAL PSYCHOLOGY Chapter 3: Individual Differences and Assessment Module 3.1: An Introduction to Individual Differences Module 3.2: Human Attributes Module 3.3: Foundations of Assessment Module 3.4: Assessment Procedures Module 3.5: Special Topics in Assessment Chapter 4: Job Analysis and Performance Module 4.1: A Basic Model of Performance Module 4.2: Extensions of the Basic Performance Model Module 4.3: Job Analysis: Fundamental Properties and Practices Module 4.4: Job Analysis: Newer Developments Module 4.5: Job Evaluation and the Law Chapter 5: Performance Measurement Module 5.1: Basic Concepts in Performance Measurement Module 5.2: Performance Rating—Substance Module 5.3: Performance Rating—Process Module 5.4: The Social and Legal Context of Performance Evaluation Chapter 6: Staffing Decisions Module 6.1: Conceptual Issues in Staffing Module 6.2: Evaluation of Staffing Outcomes Module 6.3: Practical Issues in Staffing Module 6.4: Legal Issues in Staffing Decisions Chapter 7: Training and Development Module 7.1: Foundations of Training and Learning Module 7.2: Content and Methods of Training Module 7.3: Evaluating Training Programs Module 7.4: Specialized Training Programs PART 3: ORGANIZATIONAL PSYCHOLOGY Chapter 8: The Motivation to Work Module 8.1: An Introduction to Motivation Module 8.2: Classic Approaches to Work Motivation Module 8.3: Modern Approaches to Work Motivation Module 8.4: Practical Issues in Motivation Chapter 9: Attitudes, Emotions, and Work Module 9.1: Work Attitudes Module 9.2: Moods, Emotions, Attitudes, and Behavior Module 9.3: Special Topics Related to Attitudes and Emotions Chapter 10: Stress and Worker Well-Being Module 10.1: The Problem of Stress Module 10.2: Theories of Stress Module 10.3: Reducing and Managing Stress Module 10.4: Violence at Work Chapter 11: Fairness, Justice, and Diversity in the Workplace Module 11.1: Justice and Fairness Module 11.2: The Practical Implications of Justice Perceptions Module 11.3: Diversity Chapter 12: Leadership in Organizations Module 12.1: The Concept of Leadership Module 12.2: Traditional Theories of Leadership Module 12.3: New Approaches to Leadership Module 12.4: Emerging Topics and Challenges in Leadership Research Chapter 13: Teams in Organizations Module 13.1: Types of Teams Module 13.2: Input–Process–Output Model of Team Effectiveness Module 13.3: Special Issues in Teams Chapter 14: Organizational Theory, Dynamics, and Change Module 14.1: Conceptual and Theoretical Foundations of Organizations Module 14.2: Social Dynamics of Organizations Module 14.3: Organizational Change and Development Glossary References Name Index Subject Index

PROVIDES READERS WITH A WIDE-RANGING EXPLORATION OF THE RICH AND INTRIGUING NATURE OF THE MODERN WORKPLACE Now in its seventh edition, Work in the 21st Century: An Introduction to Industrial and Organizational Psychology is the most current and engaging textbook for courses on Industrial and Organizational (I-O) Psychology. This market-leading textbook ties together themes and topics such as diversity, cognitive and physical abilities, personality, emotional intelligence, technology, multicultural dynamics, and evidence-based I-O psychology with a clear, reader-friendly narrative style. This new edition retains the accessibility of the previous editions, incorporating the latest research findings into every chapter and providing up-to-date organizational applications of the principles of I-O psychology. The scientist-practitioner model continues to be the philosophical cornerstone of the text, further reinforcing the systems approach and stressing the interplay among different I-O psychology variables and constructs. AN INTERACTIVE, MULTIMEDIA LEARNING EXPERIENCE This textbook includes access to an interactive, multimedia e-text. Icons throughout the print book signal corresponding digital content in the e-text. Video Content Two types of videos complement the text and engage readers more deeply with the fascinating field of I-O Psychology. Psychology @Work Videos explore interesting topics in industrial and organizational psychology. Informed by educational materials from the Society for Industrial and Organizational Psychology (SIOP), these videos feature vibrant footage and ask students thought-provoking questions.General psychology videos provide overviews of topics such as the Five-Factor Model of Personality and theories of motivation that might come to bear in the discussion of industrial and organizational psychology. Interactive Figures, Charts, and Tables Appearing throughout the enhanced e-text, interactive figures, diagrams, and tables facilitate study and help students retain important information. Even many of the simplest figures are interactive to encourage online readers to pause and absorb the information they present before scrolling on to additional reading. Interactive Self-Scoring Quizzes Each chapter includes a self-scoring Practice Quiz with feedback at both the question and quiz level to help students prepare for higher stakes assessments and exams.