This book contains the proceedings of two well established scienti?c events held in connection with the CAiSE conferences relating to the areas of enterprise, business-processes, and information systems modeling: – The 11th International Workshop on Business Process Modeling, Devel- ment and Support (BPMDS 2010);

BPMDS 2010.- In Search of the Holy Grail: Integrating Social Software with BPM Experience Report.- Mirror, Mirror on the Wall, Can I Count on You at All? Exploring Data Inaccuracy in Business Processes.- Ontology Driven Government Services Inventory and Business Process Management.- A Service-Oriented View on Business Processes and Supporting Applications.- Perspectives for Moving Business Processes into the Cloud.- Viewpoints Reconciliation in Services Design: A Model-Driven Approach for Highly Collaborative Environments.- Towards Extending BPMN with the Knowledge Dimension.- Perspectives for Integrating Knowledge and Business Processes through Collaboration.- Workflow Time Patterns for Process-Aware Information Systems.- On the Suitability of Aggregated and Configurable Business Process Models.- Identifying Drivers of Inefficiency in Business Processes: A DEA and Data Mining Perspective.- An Enterprise Architecture Framework for Integrating the Multiple Perspectives of Business Processes.- An Interperspective-Oriented Business Process Modeling Approach.- EMMSAD 2010.- An Indexing Structure for Maintaining Configurable Process Models.- A Meta-language for EA Information Modeling – State-of-the-Art and Requirements Elicitation.- Playing ArchiMate Models.- Supporting Layered Architecture Specifications: A Domain Modeling Approach.- A Model Based Framework Supporting ITIL Service IT Management.- A Structured Evaluation to Assess the Reusability of Models of User Profiles.- Distribution of Effort among Software Development Artefacts: An Initial Case Study.- FORML 2.- Specifying Structural Properties and Their Constraints Formally, Visually and Modularly Using VCL.- Configuring the Variability of Business Process Models Using Non-Functional Requirements.- A BusinessProcess Metadata Model for a Process Model Repository.- Exploring Intuitive Modelling Behaviour.- Co-evolution of (Information) System Models.- Process Line Configuration: An Indicator-Based Guidance of the Intentional Model MAP.