Health workers who provide services to persons with severe mental illness are frequently under enormous stress; The book provides rehabilitation and mental health professionals with a strategy to help them and their colleagues work as a well-integrated team.

I. A Paradigm Shift in Staff Training.- 1. The Problem with Staff Training.- 2. An Organizational Approach to Staff Training.- 3. Overview of Interactive Staff Training.- II. The Steps of Interactive Staff Training.- 4. Engaging and Organizing the Rehabilitation Team.- 5. Developing the Program Interactively.- 6. Implementing and Maintaining the Program.- III. Evaluating Interactive Staff Training.- 7. The Difficulty in Measuring Staff Training Effects.- 8. Research on Interactive Staff Training.- IV. Interactive Staff Training in Evolving Service Systems.- 9. Spreading the Influence of Interactive Staff Training.- 10. Epilogue.- Appendixes.- 1. A Glossary of Roles in IST.- 2. Example of a Report Based on the Results of a Staff Needs Assessment.- 3. Program Frameworks for Three Types of Rehabilitation Programs.- 4. Program Principles for Three Programs.- References.