Communication is a core skill for medical professionals when treating patients. Cancer and palliative care present some of the most challenging clinical situations. This book provides evidence-based guidelines alongside case examples, tips, and strategies to achieve effective, patient-centred communication.

1: Mack Lipkin Jr.: The history of communications skills knowledge and training 2: Renee Lim and Stewart Dunn: Journeys to the centre of empathy: the authentic core of communication skills 3: Richard Brown, Alexander Wuensch, and Carma L. Bylund: Models of communication skills training and their practical implications 4: Amiram Gafni and Cathy Charles: Shared decision-making, decision-aids and the role of values in treatment decision-making 5: Laura A. Siminoff and Maria D. Thomson: The ethics of communication in cancer and palliative care 6: Marianne Schmid Mast, Valérie Carrard, and Judith A. Hall: Gender, power, and nonverbal communication 7: Gregory Makoul, Joshua Hauser, and Henry Schneiderman: Medical student training in communication skills 8: Thomas A. D Agostino, Carma L. Bylund, an dBetty Chewning: Training patients to reach their communication goals: a concordance perspective 9: Emily B. Peterson, Megan Shen, Jennifer Gueguen Weber, and Carma Bylund: Cancer patients use of the internet for cancer information and support 10: Thomas F Hack, Kinta Beaver, and Penelope Schofield: Audio-recording cancer consultations for patients and their families putting evidence into practice 11: Suzanne M. Kurtz and Lara J. Cooke: Learner-centered communication training 12: Walter F. Baile and Patricia A. Parker: Breaking bad news 13: Phyllis N. Butow, Martin H. N. Tattersall, and Martin Stockler: Discussing prognosis and communicating risk 14: Martin H. N. Tattersall and David W. Kissane: Achieving shared treatment decisions 15: Jennifer Philip and David W. Kissane: Responding to difficult emotions 16: Linda Sheahan and David W. Kissane: Denial and communication 17: Isabelle Merckaert, Yves Libert, Aurore Liénard, and Darius Razavi: Communicating with relatives in cancer care 18: David W. Kissane and Courtney Hempton: Conducting a family meeting 19: Linda E. Carlson , Janine Giese-Davis, and Barry D. Bultz: Communication about coping as a survivor 20: Lidia Schapira and Lauren Goldstein: Dealing with cancer recurrence 21: Katalin Urban, Josephine M. Clayton, and David W. Kissane: Introducing or transitioning patients to palliative care 22: Tomer T. Levin and Alison Wiesenthal: Talking about dying: end-of-life communication training 23: Deborah Ann Lewis , Marie O Boyle-Duggan, and Sue Poultney: Communication skills education and training in pre-registration BSc Nursing 24: Michael Connolly: Sage & Thyme 25: Anne Finn, Emma King, and Susie Wilkinson: Implementation of advanced communication skills training for senior health care professionals in Northern Ireland: the challenges and rewards 26: Susie Wilkinson and Anita Roberts: Training facilitators to deliver an advanced communication course for senior health care professional in cancer and palliative care. 27: Patsy Yates: Communication in the context of cancer as a chronic disease 28: Talia Zaider, Shira Hichenberg, and Lauren Latella: Advancing family communication skills in oncology nursing 29: Anthony De La Cruz, Richard Brown, and Steve Passik: Ambulatory care nurses responding to depression 30: Anita Roberts: The last hours and days of life 31: Hannah Waterhouse, Melanie D.S. Burton , and Julia Neal: Elearning as a medium for communication skills training 32: Richard Brown and Terrance Albrecht: Enrolment in clinical trials 33: Jane Turner: Working as a multidisciplinary team 34: Clara Gaff, Louise Keogh. and Elizabeth Lobb: Communicating genetic risk 35: Diana Harcourt and Alex Clarke: Supporting patients considering reconstructive surgery 36: Penelope Schofield and Michael Jefford: Discussing unproven therapies 37: Kelly B Haskard-Zolnierek , Tricia A Miller: Promoting treatment adherence 38: Melanie Lovell and Frances Boyle: Communication strategies and skills for optimum pain control 39: Andy S..L. Tan and Thomas H. Gallagher: Discussing adverse outcomes with patients 40: Kimlin Tam Ashing, Noe R. Chavez, and Marshalee George: A health equity care model for improving communication and patient-centered care: a focus on oncology care and diversity 41: Bejoy C. Thomas and Rebecca L. Malhi: Challenges in communicating with ethnically diverse populations: the role of health literacy 42: Zeev Rosberger, Barry D. Bultz, Sylvie Aubin , and Peter Chan: Communicating about infertility risks 43: John W. Robinson, Joshua J. Lounsberry, and Lauren M. Walker: Communicating about sexuality in cancer care 44: Barry D. Bultz, Paul B. Jacobsen, and Matthew Loscalzo: Screening for distress: a communication tool that highlights patient concerns and facilitates psychosocial program development 45: Carrie Lethborg and Grace H. Christ: Social work support in crisis 46: Kimberly Feigin and Donna D Alessio: Communication in cancer radiology 47: Amanda Tristram: Communication in surgical oncology 48: Lai Cheng Yew and E Jane Maher: Communication in non-surgical oncology 49: Nikki Pease: Palliative medicine: communication to promote life near the end of life 50: Peter Speck and Christopher Herbert: Communication issues in pastoral care and chaplaincy 51: Bethan Tranter: Communication in oncology pharmacy: the challenge of treatment adherence 52: Ronald D. Adelman, Michele G. Greene, and Milagros D. Silva: Communication challenges with the elderly 53: Cynthia W. Moore and Paula K. Rauch: Communicating with children when a parent is dying 54: Ruth Manna, Carma L Bylund, Richard F. Brown, Barbara Lubrano di Ciccone, and Lyuba Konopasek: Facilitating skills practice in communication role play sessions: essential elements and training facilitators 55: Paul Heinrich: The role of the actor in medical education 56: Robert M Arnold, Anthony L Back, Walter F Baile, Kelly Fryer-Edwards, and James A Tulsky: The Oncotalk/Vitaltalk model 57: Frederic Stiefel, Juerg Bernhard, Gabriella Bianchi, Lilo Dietrich, Christoph Huerny, Alexander Kiss, Brigitta Wössmer, and Céline Bourquin: The Swiss model 58: Simon Noble, Nicola Pease: The United Kingdom general practitioner and palliative care model 59: Isabelle Merckaert, Yves Libert, and Darius Razavi: The Belgian experience in communication skills training 60: Luigi Grassi and Lucia Travado: EU policy initiatives and communication 61: Carma L. Bylund, Stephen Scott, and Khalid Alyafei: Communication skills training in Arab countries: opportunities and challenges, the Qatar experience 62: Lyuba Konopasek, Marcy Rosenbaum, John Encandela, and Kathy Cole-Kelly: Evaluating communication skills training courses 63: Felicia Roberts: Qualitative approaches to clinician patient communication 64: Phyllis Butow: Issues in coding cancer consultations: interaction analysis systems 65: Debra L. Roter, Sarina R. Isenberg, and Lauren M. Czaplicki: The Roter interaction analysis system (rias): applicability within the context of cancer and palliative care

Includes case examples, tips, and strategies for effective communication about difficult and challenging themes Provides a practical guide across a range of difficult clinical predicaments to help effectively achieve patient centered communication

David W. Kissane, MBBS, MPM, MD, FRANZCP, FAChPM, FAPM is an academic psychiatrist, psycho-oncology researcher and palliative care physician. He is currently Head of the Department of Psychiatry for Monash University in Australia; previously Chairman of the Department of Psychiatry and Behavioral Sciences at Memorial Sloan-Kettering Cancer Center in New York; and, before that, Foundation Chair of Palliative Medicine at the University of Melbourne. His academic interests include group, couples and family psychotherapy trials, communication skills training, and bereavement care. His model of family-centred care in oncology prevents complicated grief; his cognitive-existential therapy prevents fear of recurrence; his Demoralization Scale measures low morale and poor adaptation. He was awarded the Arthur Sutherland Memorial Award for lifetime achievement by the International Psycho-Oncology Society in 2008. Barry D. Bultz, PhD, is Professor and Head, Division of Psychosocial Oncology, and the Daniel Family Leadership Chair in Psychosocial Oncology, Cumming School of Medicine at the University of Calgary. He is Director, Department of Psychosocial and Rehabilitation Oncology; Tom Baker Cancer Centre in Calgary. A clinical psychologist and active member of many collaborative psychosocial research initiatives and advisory committees, Dr Bultz champions the importance of attending to emotional needs of the patient in many areas of the health care system. He advocates recognition of the impact of cancer-related distress (6th Vital Sign) on patient experience and has published and presents frequently on the importance of screening and management of distress. His work with cancer patients has seen him receive many awards, including the Queen's Diamond Jubilee Award, the Alberta Order of Excellence in 2016, and the Arthur Sutherland Award from the International Psycho-Oncology Society in 2016. Phyllis N. Butow, BA(Hons), MPH, PhD, MClinPsych is Professor and NHMRC Senior Principal Research Fellow in the School of Psychology at the University of Sydney. She is Chair of the Australian Psycho-Oncology Co-operative Research Group (PoCoG) and a co-director of the Centre for Medical Psychology and Evidence-based Decision-making (CeMPED). Prof Butow has worked for over 20 years in the areas of doctor-patient communication and Psycho-Oncology. She has won many awards, including the International Psycho-Oncology Society Bernard Fox award for outstanding contribution to Psycho-Oncology research in 2009 and the Clinical Oncological Society of Australia Tom Reeve award for outstanding contribution to cancer care in 2011, and was named NSW Cancer Researcher of the year in 2012. Prof Butow has conducted a large body of research on patient and family support, patient involvement in cancer consultations and decision-making, and disparities in outcomes and needs of immigrants with cancer. Carma L. Bylund, PhD is Associate Director for Medical Education at Hamad Medical Corporation and Associate Professor of Communication Studies at Weill Cornell Medicine-Qatar. Her research and teaching focuses on understanding and improving healthcare communication in cancer prevention and care and on how families communicate about genetics. Dr Bylund is the author of 77 peer-reviewed publications and has received funding for several NIH grants in the U.S. Dr. Bylund was most recently Director of the Communication Skills Training and Research Laboratory at Memorial Sloan-Kettering Cancer Center, and co-developed the internationally used Comskil Training Program for physician and nurse communication skills. Simon Noble, MBBS, MD, FRCP is a Clinical Academic in Palliative Medicine at Cardiff University, Wales, where he is a tutor in the internationally recognised Diploma and MSc in Palliative Care. He has extensive experience in teaching communication skills within the multidisciplinary setting and a particular interest in how models of communication translate across differing cultures. His research interests include the patient experience of various aspects of the oncological journey, with particular emphasis on using these experiences to inform the role of new therapies in clinical practice. Susie Wilkinson, PhD, MSc, RN, RM RNT, RCNT is a cancer and palliative care nurse. She is International Liaison Lead, and Communication Skills Consultant for Marie Curie Palliative Care Institute Liverpool (MCPCIL), Advisory Board member for Dimbleby Cancer Care, Communication Skills Consultant to Northern Ireland Cancer Network, Trustee Gibraltar Society for Cancer Relief and advisor to Cudeca Hospice, Malaga, Spain. Her last substantive post was Head of Palliative Care Clinical Research for Marie Curie in the department she established at the Royal Free and UCL Medical School. In recognition of her work, Marie Curie established the "Susie Wilkinson Research Award" given annually. In 2009, she was awarded "Eminent Scientist of the Year" International Award in Palliative Care by the World Scientists Forum. Her main interests are communication skills training and complementary therapies which she has researched, published, and lectured on internationally for over 30 years.

Includes case examples, tips, and strategies for effective communication about difficult and challenging themes Provides a practical guide across a range of difficult clinical predicaments to help effectively achieve patient centered communication