"Read this excellent book to find out where things have gone wrong in the NHS and why." 5 star review by a reader on Amazon.co.uk "This book is ideal for anyone with an interest in health policy, health systems development and the wider health agenda... a useful resource for all students of health, health professionals, policy makers and strategy developers." Health Service Journal "A thoughtful assessment of recent NHS reforms that is more balanced and insightful than many of those produced by New Labour's critics. " Critical Social Policy This book's strength lies in the clarity of the argument and the presentation of evidence within a clear analytic framework." Sociology of Health & Illness