This book chronicles the role of travel intermediaries: global
distribution systems (GDS), travel management companies (TMC), and
online travel agencies (OTA) in the distribution of travel products.
The book covers the historical development of these intermediaries and
explores their current state and future prospects. Almost six decades
after the introduction of computerized reservations systems and four
decades after the introduction of Global Distribution Systems that
allowed travel agents to make automated airline bookings, the
distribution of air products is amid a major transition. A fundamental
change is pricing power, which shifts from the GDSs to the airlines
for the indirect channel. These changes are driven by advancements in
technology, market economics, and airline cost controls, leading to
the emergence of new revenue models that will permanently alter the
landscape of air distribution. As a result, travel intermediaries are
experiencing the effects of these turbulenttimes and must adopt
innovative approaches and initiatives to adapt and transform their
business models rather than maintaining the status quo. In addition to
the ongoing transformation, over the next decade, the advancements in
emerging technologies like blockchain and decentralized digital
identity will further revolutionize the distribution landscape across
all sectors of the travel industry.
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Origins and Future of Global Distribution Systems, Travel Management Companies, and Online Travel Agencies
Produktdetaljer
ISBN
9783031515248
Publisert
2024
Utgiver
Vendor
Springer
Språk
Product language
Engelsk
Format
Product format
Digital bok
Forfatter