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Personalising public services Understanding the personalisation narrative

Needham Catherine
Heftet / 2011 / Engelsk

Produktdetaljer

ISBN
9781847427595
Publisert
2011-07-27
Utgiver
Vendor
Policy Press
Høyde
234 mm
Bredde
156 mm
Aldersnivå
UP, 05
Språk
Product language
Engelsk
Format
Product format
Heftet

Forfatter
Needham Catherine

Biographical note

Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.

Personalising public services Understanding the personalisation narrative

Needham Catherine
Heftet / 2011 / Engelsk
Needham Catherine
Heftet / 2011 / Engelsk
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"Needham's policy narrative thesis is a welcome and persuasive critique of the manner in which policies are formed and implemented." British Politics and Policy at LSE blog

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
Les mer
This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
Les mer
Personalisation as narrative; Paternalism, consumerism and personalisation; Personalised public services; Policy translation: how personalisation spreads; Commissioning personalised services; Personalising the front-line; Personalisation, citizenship and the state; Conclusion.
Les mer
"Catherine Needham's thoughtful and nuanced analysis of personalisation makes this essential reading for students of social policy. This accessible and scholarly book also makes a major contribution to the policy analysis literature." Marian Barnes, University of Brighton
Les mer

Relaterte produkter

"Needham's policy narrative thesis is a welcome and persuasive critique of the manner in which policies are formed and implemented." British Politics and Policy at LSE blog

Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
Les mer
This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.
Les mer
Personalisation as narrative; Paternalism, consumerism and personalisation; Personalised public services; Policy translation: how personalisation spreads; Commissioning personalised services; Personalising the front-line; Personalisation, citizenship and the state; Conclusion.
Les mer
"Catherine Needham's thoughtful and nuanced analysis of personalisation makes this essential reading for students of social policy. This accessible and scholarly book also makes a major contribution to the policy analysis literature." Marian Barnes, University of Brighton
Les mer

Produktdetaljer

ISBN
9781847427595
Publisert
2011-07-27
Utgiver
Vendor
Policy Press
Høyde
234 mm
Bredde
156 mm
Aldersnivå
UP, 05
Språk
Product language
Engelsk
Format
Product format
Heftet

Forfatter
Needham Catherine

Biographical note

Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.

Relaterte produkter