In this third edition, the author has arranged the material in five major parts: context, tools, techniques, methods, management and discipline. Within the parts, popular chapters have been retained and updated to reflect modern developments in the area of information systems development. A number of new chapters have been included on topics such as object-oriented analysis and design methods, rapid applications development and business process re-engineering. Each chapter contains a number of case studies illustrating the frameworks, techniques and concepts discussed. A number of exercises are also included to test the understanding of the material.