Because the mentoring process involves a number of distinct stages, a wide range of skills are needed throughout the process and these skills are situational. In other words, a skilled mentor understands the principles of mentoring but is also able to use appropriate skills according to the person with whom they are working and the stage they have

List of figures List of tables List of contributors Foreword: the making of a mentor by Kathy E Kram Introduction Key themes: a literature review Gill Lane The moral dimension of mentoring Stephen Gibb Characteristics ascribed to mentors by their protégés Ann Darwin Mentor competences: a field perspective David Clutterbuck A quantitative view of mentor competence Gill Lane What about mentee competences? David Clutterbuck Competences of building the developmental relationship Terri A Scandura and Ekin K Pellegrini Development and supervision for mentors David Megginson and Paul Stokes Insights from the psychology of executive and life coaching Anthony M Grant Developmental relationships: a mentoring approach to organizational learning and knowledge creation Liz Borredon and Marc Ingham The mentor as storyteller Margaret Parkin Variation in mentoring outcomes: an effect of personality factors? Truls Engstrom Virtual mentoring Professor Ellen Fagenson-Eland and Rachel Yan Lu When mentoring goes wrong… Dr Bob Garvey All good things must come to an end: winding up and winding down a mentoring relationship David Clutterbuck and David Megginson What have we learned from this book? Gill Lane and David ClutterbuckBibliography Index About the editors

'In my opinion, it is one of the most inspiring books I have read and I will refer this to all who are interested in its subject. Useful 4 stars; Well-written 4 stars; Practical 4 stars; Inspirational 5 stars; Value for money?3 stars; Overall 4 stars. ' Personnel Today 'This book is a welcome addition to the literature on mentoring...a good read with plenty of challenging ideas' Business Adviser 'Mentoring is a complex skill and this book increases understanding of its complexity through many valuable diverse perspectives. Definitely one for your bookshelf.' Institute of Training and Occupational Learning 'The book's stated aim is to recognise that mentoring skills are situational - that mentors need to adjust their skills depending on the person with whom they are working and the stage they have reached in the reletionship - and to therefore provide a mix of the theoretcial and practical to ensure that programmes and relationships reach their potential. The book certainly achieves this aim and represents a rich resource for mentors, scheme managers and students of mentoring alike.' Training Journal 'This book is an ideal read for anyone looking to enter into a mentoring role or to gain an understanding of the principles, as it clarifies the different types of roles and skills required both from a mentor and a mentee perspective.' Association of Accounting Technicians (AAT) 'The Situational Mentor, edited by David Clutterbuck and Gill Lane, makes a unique contribution to an understanding of mentoring' CCH Human Resouce News 'This book is an excellent dialogue and insight into what contributes to the success or failure of mentoring. Packed with good ideas and challenging concepts, those looking for a more comprehensive understanding of mentoring, and especially successful mentoring, will find it in these pages. ... I would encourage anyone considering being involved in any way with mentoring, no matter the situation, to pick up this book and read it cover to cover. It is, in my opinion, the best preparation they could possibly undertake.' Training ZONE 'Recommended as essential for BHJ &IM readers whether they see themselves as potential mentors or protégés in developing or sustaining their careers. It's worth reading again and again.' British Journal of Healthcare Computing Information and Management