Preface.- Introduction.- Chapter 1. Thinking about the Public University.- Chapter 2. The Good Ol' Days: Life in the Public University.- Chapter 3. Universities under the Sign of the Market.- Chapter 4. The Idea of 'Marketizing' the University: Against Magical Thinking.- Chapter 5. The Rise of the Manageriat.- Chapter 6. Teaching in the 'Marketized' University.- Chapter 7. The Student Experience.- Chapter 8. The Fate of Knowledge in the Modern University.- Conclusion: Thinking into the Future.

This book provides a rigorous examination into the realities of the current university system in Britain, America and Australia. The radical makeover of the higher education system which began in the 1980s has conventionally been understood as universities being transformed into businesses which sell education and research in a competitive market. This engaging and provocative book argues that this is not actually the case. Drawing on lived experience, Watts asserts that the reality is actually a consequence of contradictory government policy and new public management whose exponents talk and act ‘as-if’ universities have become businesses. The result of which is ‘market crazed governance’, whereby universities are subjected to expensive rebranding and advertising campaigns and the spread of a toxic culture of customer satisfaction surveys which ask students to evaluate their teachers and what they have learned, based on government ‘metrics’ of research ‘quality’.This has led to a situation where not only the normal teacher-student relationship is inverted, academic professional autonomy is eroded and many students are short-changed, but where universities are becoming places whose leaders are no longer prepared to tell the truth and too few academics are prepared to insist they do. An impassioned and methodical study, this book will be of great interest to academics and scholars in the field of higher education and education policy.Rob Watts is Professor of Social Policy at RMIT University, Australia. His books include The Foundations of the National Welfare State, Sociology Australia, and States of Violence and the Civilising Process: On Criminology and State Crime. 

Compares and contrasts the ways in which the university system has radically transformed over the years across Britain, America and Australia Seeks answers to the question: ‘what has happened to our universities?’ Advances a provocative alternative argument to why universities are now percieved as businesses Critiques the current treatment of academics and lecturers, and highlights the long-term negative effects this will have