1. Acknowledgements; 2. Foreword: Interpreting professions, professionalisation and professionalism (by Wadensjo, Cecilia); 3. Critical linking up; 4. Critical linking up: Kinship and convergence in interpreting studies (by Pochhacker, Franz); 5. Interpreters on duty in Interaction: Studies of micro dynamics; 6. The interpreter in multi-party medical encounters (by Amato, Amalia); 7. Interpreting in asylum hearings: Issues of saving face (by Pollabauer, Sonja); 8. Conversational dynamics as an instructional resource in interpreter-mediated technical settings (by Apfelbaum, Birgit); 9. A data driven analysis of telephone interpreting (by Rosenberg, Brett Allen); 10. Interpreters in the community: Studies of macro dynamics; 11. Interpreter-mediated police interviews: Working as a professional team (by Perez, Isabelle); 12. Community interpreting in Poland (by Tryuk, Malgorzata); 13. Alternative futures for a National Institute of Translation: A case study from Malaysia (by Bell, Roger T.); 14. The interpreter's 'third client': Interpreters, professionalism and interpreting agencies (by Ozolins, Uldis); 15. Developing local standards; 16. The Swedish system of authorizing interpreters (by Idh, Leena); 17. Establishment, maintenance and development of a national register (by Corsellis, Ann); 18. From Aequitas to Aequalitas: Establishing standards in legal interpreting and translation in the European Union (by Hertog, Erik); 19. The California standards for healthcare interpreters: Ethical principles, protocols and guidance on role and intervention (by Angelelli, Claudia V.); 20. Professional ideology: Food for thought; 21. Professionalisation of interpreting with the community: Refining the model (by Turner, Graham H.); 22. Why bother? Institutionalisation, interpreter decisions and power relations (by Kent, Stephanie Jo); 23. The interpreter as advocate: Malaysian court interpreting as a case in point (by Ibrahim, Zubaidah); 24. Professionalisation on interpreters: The case of mental health care (by Elghezouani, Abdelhak); 25. Professional stocks of interactional knowledge in the interpreter's profession (by Leinonen, Satu); 26. Aristotelian ethics and modern professional interpreting (by Kermit, Patrick); 27. Improving and assessing professional skills: Training initiatives and programmes; 28. Formative assessment: Using peer and self-assessment in interpreter training (by Fowler, Yvonne); 29. Interpreter internship program: Forging employer and community partnerships (by Johnston, Sheila); 30. On-line and between the lines: The internet and glossary production for public service interpreters (by Straker, Jane); 31. A bachelor programme in interpreting: An example from the Netherlands (by Bogaerde, Beppie van den); 32. From helpers to professionals: Training of community interpreters in Sweden (by Niska, Helge); 33. Index