Missing Voice? Worker Voice and Social Dialogue in the Platform Economy
Produktdetaljer
Biographical note
Edited by Adrian Wilkinson, Professor of Human Resource Management, Griffith Business School, Griffith University, Australia, Tony Dundon, Professor of Employment Relations and Human Resource Management, University of Limerick, Ireland and the Work and Equalities Institute, University of Manchester, UK, Paula K.Mowbray, Senior Lecturer in Human Resource Management, Griffith University, Australia and Sarah Brooks, Lecturer in Organisational Behaviour, University of Sheffield, UK<i>‘</i>Missing Voice?<i> provides a fresh insight on the present and future of worker voice in precarious gig-based work. While past research has dissected the reasons for poor working conditions in the platform economy, this book presents models for improving those conditions. Findings suggest that worker mobilization is central to strengthening voice; but it is most likely to lead to more worker-centered and democratic management policies where collective action is accompanied by real institutional change, through new laws and union agreements.’</i>
- Virginia Doellgast, Cornell University, US,
<i>‘Workers around the world are struggling to gain a voice in platform work and they are doing so in varied ways. This marvelous collection of essays provides a comprehensive examination and documentation of efforts workers are making to gain a say in how they work, how they are rewarded, and how they engage the algorithms that manage them, much less the human beings behind the algorithms. It deepens our understanding of this form of work and offers numerous possibilities for improving it for the workforce, customers, and indeed the owners and managers of the platforms. Bravo.’</i>
- Thomas Anton Kochan, MIT Sloan School of Management, US,
<i>‘This is an important scholarly work in our evolving recognition and understanding of the broader HR ecosystem. Worker voice in a platform economy is a critical differentiator from the past, and the editors and contributing authors represent a cross-section of thought leaders in this field. The fact that they approach this volume from a macro, meso, and micro perspective is especially valuable, because we gain not only distinct insights from each paradigm, but also gain a greater potential synthesis of critical perspectives that inform our research.’</i>
- Scott A. Snell, University of Virginia, US,
Written by leading experts in their respective fields, chapters cover a range of global issues concerning not only technology but the social relationships of gig work, management by algorithm, and how to regulate individual and collective voice in the remote gig economy. Utilising leading research and case studies from companies such as Uber and Deliveroo, the book considers what governments and the law can do to shape a better future for the worker voices and employment conditions of atypical and non-standard workers which, in turn, can help to better impact society.
Missing Voice? will be a key resource for scholars and students researching employment conditions, worker and human rights, employment, and labour relations in the fields of business and human resource management, industrial relations and sociology. It will also be of interest to policy-makers, trade unions and think tanks who are interested in labour market changes and issues of worker voice and management practice in the gig economy more broadly.