<i>‘If design is about forming materials, then what are the materials of Service Design? Co-authored by academicians Johan Blomkvist, Simon Clatworthy, and Stefan Holmlid and published by Edward Elgar Publishing, “The Materials of Service Design” is a ground-breaking study that fully explores this question by establishing a discourse around the materials of service design, discussing materials as a means to study what service design is and could be.’</i>
- John Burroughs, Midwest Book Review/Library Bookwatch,
<i>‘Fundamentally, designers should understand the materials with which they work, how they fit together and interact. </i>The Materials of Service Design<i> is at once rigorous, readable and practically applicable. It is essential reading for anyone working in the field, valuable to practitioners and academics alike.’</i>
- Andy Polaine, Design Leadership Coach,
<i>‘Finally demystified, with rigor and clarity! This book offers the most crystalized and designerly understanding of the persistent question around Service Design, “what to design with and for”. This book will redefine what you think you know about Service Design and bring new dimensions to disciplinary and professional identities and educational visions of Service Design. A must-read for anyone who wishes to do Service Design rightly.’</i>
- Jung Joo Lee, National University of Singapore,