Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures.

Contents: Part I Perspectives and Theories of Voice – 1. Employee voice: bridging new terrains and disciplinary boundaries Adrian Wilkinson, Tony Dundon, Jimmy Donaghey and Richard Freeman 2 Employee voice before Hirschman: its early history, conceptualization, and practice Bruce E. Kaufman 3 Hirschman and voice Matthew M.C. Allen 4 Employee voice and the transaction cost economics project Paul Willman, Alex Bryson, Rafael Gomez and Tobias Kretschmer 5 Industrial democracy in the twenty-first century Catherine Casey 6 Labour process Abigail Marks and Shiona Chillas 7 Employee voice and silence in organizational behavior Chad T. Brinsfield and Marissa Edwards PART II ACTORS 8 Managing voice: an employers perpective Peter Holland 9 Line managers Keith Townsend and Paula Mowbray 10 Union voice Sarah Kaine 11 The missing employee in employee voice research Dionne M. Pohler, Andrew A. Luchak, & J.M. Harmer 12 The expression of worker voice through civil society organizations Edmund Heery and Stephen Williams) 13 Employee Voice and Democracy: A Critique of National and Transnational Laws Glenn Patmore PART III Voice PROCESSES 14 Collective bargaining Virginia Doellgast and Chiara Benassi 15 Works councils Werner Nienhüser 16 Joint consultative committees Amanda Pyman 17 Individual voice: grievance and other procedures David Lewin 18 High performance work systems and employee voice . Bill Harley 19 Task-based voice and teamworking Stephen Procter , Jos Benders and Jonas Ingvaldesen 20 Workplace partnership Stewart Johnstone 21 Voice in the mutual gains organization Ariel C. Avgar Stacey Sekwao ,Phoebe Strom 22 Non-union employee representation Tony Dobbins and Tony Dundon 23 Employee and Collective Voice Engagement: Being psychologicallypresent when speaking up at work Jamie A. Gruman and Alan M. Saks 24 Individual Voice in Informal and Formal Contexts in Organizations. Deirdre O’Shea and Kevin Murphy 25 Whistleblowing. Kate Kenny, Wim Vandekerckhov and Muhammad Irfan PART IV EVALUATING VOICE 26. Voice across borders: comparing and explaining the dynamic of participation in a context of change Maria González Menéndez and Miguel Martínez Lucio 27 Employee silence Niall Cullinane and Jimmy Donaghey 28 Diversity management and missing voices Jawad Syed 29 The Internet, the Web and Social Media: the promise and practice of E-Voice Louise Thornthwaite, Craig Macmillan and Alison Barnes 30. Charting Voice in a developing economy: the case of China Jenny Chan PART V Future Directions on voice 31. Workplace Voice: Assessing Its Impact on the Individual and the Organization  Brian Klaas. 32 Integrating voice : Voice Within Hospitals: Reciprocal Relationship Between Employee Voice Related to Patient Care with Working Conditions Voice Adrian Wilkinson , Michael Barry Paula Mowbray and Ariel Avgar 33 The future of employee voice Senia Kalfa and John W. Budd Index

'This superb collection of chapters on employee voice represents the cutting edge of research in this area. The authors are leading international authorities in the field and the insights they share will be valuable to scholars, practitioners and students alike.' --Andrew R. Timming, The University of Western Australia'This book provides an intelligent and thoughtful account of employee voice and employee silence from a range of different academic perspectives. It stretches from historical accounts to thoughts for the future, all supported by an impressive number of empirically robust and theoretically rich accounts of current practice. It is an outstanding and timely work and is sure to be a must-read for anyone studying or conducting research in the area.' --Irena Grugulis, University of Leeds, UK