Hospitality Operations A Systems Approach
Heftet /
2003
/ Engelsk
Produktdetaljer
ISBN
9780826448262
Publisert
2003-03-13
Utgiver
Vendor
Cengage Learning EMEA
Vekt
462 gr
Høyde
243 mm
Bredde
167 mm
Dybde
15 mm
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
224
Biographical note
Peter Jones is a Reader at the University of Surrey. Andrew Lockwood is Senior Lecturer at the University of Surrey. Stephen Ball is Principal Lecturer at Sheffield Hallam University Professor David Kirk is Dean at Queen Margaret College, Edinburgh.
Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, Hospitality Operations provides a comprehensive, integrated analysis of a diverse and complex industry.
Les mer
Adopting an innovative systems-based approach, the authors provide the reader with both an understanding of particular services and functions within the hospitality industry and an overview of the industry as whole. Using an array of international case studies, they provide a comprehensive, integrated analysis of a diverse and complex industry.
Les mer
Part A: Systems Thinking
1. Understanding systems theory and principles
2. Systems in hospitality
Part B: Operational Systems (Operations-Wide)
3. Procurement and control
4. Stores
5. Maintenance and engineering
6. Environmental and waste
Part C: Accommodation Services
7. Front office
8. Housekeeping
Part D: Food Production Systems
9. Food preparation and production
10. Holding, transportation and regeneration
Part E: Food and Drink Service Systems
11. Food service and dining
12. Clearing and dishwash
13. Bars
Les mer
Part A: Systems Thinking. Understanding systems theory and principles. Systems in hospitality. Part B: Operational Systems. Procurement and control systems. Storage systems. Maintenance and engineering systems. Environmental and waste systems. Part C: Accommodation Services. Front office. Housekeeping. Food preparation and production. Holding, transportation and regeneration. Part D Foodservice, Bars and Clearing. Food service and dining systems. Clearing and dishwash systems. Bars.
Les mer
Produktdetaljer
ISBN
9780826448262
Publisert
2003-03-13
Utgiver
Vendor
Cengage Learning EMEA
Vekt
462 gr
Høyde
243 mm
Bredde
167 mm
Dybde
15 mm
Aldersnivå
U, 05
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
224