Communication and cultural diversity have become key focus areas as the health service engages with goals of health improvement and equity.
This timely and unique book provides a rigorous and challenging review of recent research, with a particular focus on health communication interventions concerning service users who may lack fluency in English. The book shows that meeting the needs of all health service users, including disadvantaged groups, depends on both structures and processes of communication.
This book will prove invaluable to healthcare professionals and medical students, academics, practitioners, service managers and policy makers concerned with improving health services for minority ethnic groups.
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This book provides a rigorous and challenging review of recent research in the realms of communication and cultural diversity. Focusing on health communication interventions concerning service users who may lack fluency in English, it shows that meeting the needs of all health service users depends on both structures and processes of communication.
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Contents: Introduction; Part One: Communication barriers: Process barriers; Structural barriers; Part Two: Intervention studies: Service development; Advocates and linkworkers; Interpreters; Training; Health education programmes and resources; Conclusions.
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"This well-written, researched and presented book sets out to present a summary of recent research findings regarding service users who lack fluency in English." Child Language Teaching and Therapy "... a useful book for those involved in developing health services." Health Expectations
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Produktdetaljer
ISBN
9781861343413
Publisert
2002-01-09
Utgiver
Vendor
Policy Press
Høyde
234 mm
Bredde
156 mm
Aldersnivå
UU, UP, P, 05, 06
Språk
Product language
Engelsk
Format
Product format
Heftet
Antall sider
240
Forfatter